Top 20 Interview Questions & Answers for Aesthetician Roles – 2025

Preparing for an aesthetician job interview? This guide provides a list of essential questions and answers that will help you showcase your knowledge of skincare, beauty treatments, and customer service. Whether you’re applying for a role at a spa, salon, or dermatology practice, these questions cover all key areas of the job.

General Questions

• 1. Tell us about your experience in the beauty industry.
  Answer: I have been working as an aesthetician for 5 years and have experience in a variety of beauty treatments, including facials, chemical peels, and dermaplaning. I am also trained in skincare analysis and product recommendation based on individual skin type and concerns.
• 2. How do you stay updated on industry trends and advancements?
  Answer: I regularly attend industry conferences and workshops to learn about new treatments and techniques. I also follow popular beauty blogs and keep in touch with my peers in the industry to stay updated.
• 3. How do you handle difficult or unhappy clients?
  Answer: I listen attentively to their concerns and address them with empathy and professionalism. I make sure to understand the underlying issue and offer potential solutions or alternatives to their treatment. I also follow up with them after their visit to ensure their satisfaction.
• 4. How do you prioritize and manage your workload?
  Answer: I prioritize my tasks based on appointment times and urgency. I also plan my schedule in advance and communicate any changes or delays to clients in a timely manner. I make sure to delegate tasks when needed and I am able to handle high volumes of clients while maintaining quality of service.
• 5. How do you handle confidential information and maintain client privacy?
  Answer: I understand the importance of confidentiality in this industry and follow all protocols to protect client information. This includes using secure record-keeping systems, keeping private conversations confidential, and only sharing information with the client's explicit consent.

Technical Skills & Experience

• 6. What are your go-to treatments for acne-prone skin?
  Answer: Based on the severity of the acne and the client's skin type, I typically recommend a combination of chemical peels, facial extractions, and acne-fighting skincare products.
• 7. How do you determine which skincare products are suitable for different skin types?
  Answer: I conduct a thorough skin analysis, taking into account factors such as skin type, sensitivity, and concerns. I also make product recommendations based on the client's budget and lifestyle.
• 8. How do you handle allergic reactions or adverse effects from treatments?
  Answer: I advise clients to seek medical attention if their reaction is severe, and I document the incident in their record. I also follow up with the client to ensure their well-being and make necessary adjustments to future treatments.
• 9. How do you maintain a clean and hygienic workspace?
  Answer: I sanitize all tools and surfaces before and after each treatment, and I follow all infection control protocols. I also make sure to dispose of used tools and materials properly.
• 10. Can you explain the process of a chemical peel?
  Answer: A chemical peel involves applying a solution to exfoliate the top layer of skin, revealing smoother and healthier skin underneath. The strength and type of solution used depends on the client's skin concerns and goals.

Behavioral Questions

• 11. Tell us about a time when you had to handle a challenging client.
  Answer: In my previous role, I had a client who was unhappy with their results from a chemical peel. I listened to their concerns, apologized for their dissatisfaction, and offered a complimentary follow-up treatment. The client left satisfied and has continued to come back for services.
• 12. How do you handle a last-minute request from a client?
  Answer: I assess my schedule and workload, and if possible, I accommodate the request. If it's not possible, I apologize and offer alternative options or refer them to another colleague.
• 13. Can you share a time when you had to handle a difficult coworker?
  Answer: In my previous job, I had a coworker who was not following proper sanitation protocols, which could have potentially put our clients at risk. I addressed this issue with them privately and provided them with proper training and resources to improve their performance.
• 14. How do you prioritize tasks and handle multiple clients at once?
  Answer: I prioritize tasks based on appointment times and urgency. I communicate with my colleagues to delegate tasks or assist with high volumes of clients. I also make sure to give each client the attention and quality of service they deserve.
• 15. How do you handle a mistake or error in a client's record?
  Answer: I take responsibility for my mistake and inform my supervisor immediately. I then work with the client and my supervisor to rectify the error and ensure accurate documentation in the future.

Situational Questions

• 16. You have a client with sensitive skin who wants to try a new product. How would you approach this situation?
  Answer: I would first perform a patch test to see how the client's skin reacts to the product. If it's suitable, I would then proceed with the full treatment. If not, I would recommend alternative products or treatments to achieve their desired results.
• 17. A client is unhappy with the results of their treatment and wants a full refund. How would you handle this?
  Answer: I would first apologize for their dissatisfaction and offer a complimentary follow-up treatment or adjustment. If the client is still not satisfied, I would escalate the issue to my supervisor for further evaluation and resolution.
• 18. How would you handle a client who is hesitant to try a new treatment?
  Answer: I would explain the benefits and process of the treatment and address any concerns they may have. I would also offer a patch test or a trial of the treatment to help alleviate their hesitancies.
• 19. A client asks for a treatment that goes against their skin type and concerns. How would you handle this?
  Answer: I would explain to the client why the requested treatment may not be suitable for their skin type and concerns. I would also provide alternative options that would better address their needs and concerns.
• 20. How do you handle a client who is unsatisfied with their results but is not communicating their concerns to you?
  Answer: I would ask open-ended questions to encourage the client to express their concerns, and I would listen attentively to their responses. I would also follow up with the client after their visit to ensure their satisfaction and make necessary adjustments to future treatments.