Top 20 Interview Questions & Answers for Class B CDL Drivers – 2025

Applying for a Class B CDL Driver position? Here are 20 up-to-date interview questions to help you prepare for your next job interview. These questions cover a variety of topics, from technical knowledge and decision-making skills to cultural fit. Use these questions to demonstrate your expertise and experience in safely operating commercial vehicles and delivering goods to different locations.

Behavioral Questions

• 1. Tell me about a time when you had to deal with an unexpected roadblock or obstacle while on the job. How did you handle it?
  

  A: As a Class B CDL Driver, unexpected obstacles can arise on the road. In one instance, my delivery route was blocked by an accident. I remained calm, followed company policy by contacting my supervisor and customers to inform them of the delay, and worked with other drivers to find alternative routes.

• 2. Can you give an example of a time when you had to prioritize tasks and manage your time effectively?
  

  A: As a Class B CDL Driver, time management is crucial. In a previous role, I was responsible for delivering goods to different locations. I had to prioritize my deliveries based on distance and time constraints, and I successfully managed my schedule to ensure all deliveries were completed on time.

• 3. Tell me about a time when you had to deal with a difficult customer. How did you handle the situation?
  

  A: In my experience as a Class B CDL Driver, I have encountered difficult customers who were dissatisfied with the delivery or service. In one instance, a customer complained about a damaged package. I remained calm, apologized for the inconvenience, and quickly resolved the issue by coordinating with my supervisor and arranging for a replacement delivery.

• 4. Can you give an example of a time when you had to work in a team to solve a problem?
  

  A: As a Class B CDL Driver, being able to work effectively with others is essential. In one instance, there was an issue with the vehicle I was driving, and I had to pull over to the side of the road. My teammate, who was driving behind me, pulled over to assist while we waited for roadside assistance. Together, we were able to troubleshoot and fix the issue, ensuring minimal disruption to the delivery schedule.

Situational Questions

• 5. What would you do if you encountered a hazardous road condition?
  

  A: As a Class B CDL Driver, safety is my top priority. If I encountered a hazardous road condition, I would immediately pull over and assess the situation. If it's safe to continue driving, I would do so with caution. If not, I would contact my supervisor for further instructions.

• 6. How do you ensure that your vehicle is always in good working condition?
  

  A: Regular inspections and maintenance checks are key to ensuring the vehicle is in good working condition. As a Class B CDL Driver, I perform pre- and post-trip inspections and report any issues to the appropriate personnel. I also follow the recommended maintenance schedule and address any potential issues promptly.

• 7. What is your approach to handling a delivery with a strict time deadline?
  

  A: Time management and efficient route planning are crucial in these situations. As a Class B CDL Driver, I would plan my route in advance, considering traffic patterns and road conditions, to ensure timely delivery. I would also communicate with my supervisor and the customer to keep them updated on the progress.

• 8. How do you handle a situation where the customer's receiving office is closed?
  

  A: As a Class B CDL Driver, I know that communication is key. In this situation, I would contact my supervisor and the customer to inform them of the closure and discuss alternative delivery options. If possible, I would arrange for the delivery to be made the next business day.

Technical Knowledge

• 9. Can you explain the difference between a straight truck and a tractor-trailer?
  

  A: A straight truck, also known as a box truck, is a single vehicle with a cab and cargo area attached. A tractor-trailer, also known as a semi-trailer truck, consists of a tractor (truck) and trailer (cargo unit) that are designed to be connected together for transportation of goods.

• 10. How do you handle a jackknife situation while driving a Class B vehicle?
  

  A: A jackknife situation occurs when the trailer of a tractor-trailer swings out to the side. As a Class B CDL Driver, I would immediately release the accelerator and gently apply the brakes to regain control of the vehicle. I would also steer in the direction of the trailer's movement to straighten it out.

• 11. What do you do if you encounter a low clearance while driving a tractor-trailer?
  

  A: As a Class B CDL Driver, I am well-versed in height restrictions and would always be prepared in these situations. If I encounter a low clearance, I would stop the vehicle, assess the situation, and determine the best course of action, which may include finding an alternative route or unloading the cargo.

• 12. How do you ensure you are secure while loading and unloading cargo?
  

  A: As a Class B CDL Driver, I follow the necessary safety precautions to secure myself while loading and unloading cargo. This includes wearing the appropriate personal protective equipment and using the proper equipment, such as safety harnesses and handrails. I also carefully follow loading and unloading procedures.

Cultural Fit

• 13. Tell me about a time when you received feedback that you did not agree with. How did you handle it?
  

  A: As a Class B CDL Driver, feedback is crucial to continuously improving my performance. In one instance, I received feedback about taking longer breaks than allowed. After hearing the feedback, I approached my supervisor to discuss the situation and was able to clarify any misunderstandings and improve my approach to breaks.

• 14. How do you handle a situation where you disagree with a company policy?
  

  A: As a Class B CDL Driver, I understand that policies are put in place to ensure safety and efficiency. If I disagree with a policy, I would discuss it with my supervisor to understand the reasoning behind it and see if any changes can be made after careful consideration. Ultimately, I would comply with the policy while seeking ways to improve it.

• 15. How do you handle a situation where you notice a coworker violating safety procedures?
  

  A: As a Class B CDL Driver, I take safety very seriously and understand the importance of following procedures. If I notice a coworker violating safety procedures, I would first speak with them privately to remind them of the proper steps and the potential consequences of not following them. If the behavior continues, I would escalate the situation to my supervisor.

• 16. How do you handle a stressful situation while on the road?
  

  A: As a Class B CDL Driver, I have learned to stay calm and handle stress effectively. In a stressful situation, I would practice deep breathing and remind myself of the importance of maintaining control of the vehicle. I would also communicate with my supervisor and follow company protocols to resolve the issue.

Personal Attributes

• 17. How do you prioritize safety while on the job?
  

  A: As a Class B CDL Driver, the safety of myself, my coworkers, and other drivers on the road is my top priority. I follow all safety procedures and regulations, perform regular safety checks, and constantly stay aware of my surroundings to ensure the safe operation of the vehicle.

• 18. Can you tell me about a time when you had to think on your feet?
  

  A: As a Class B CDL Driver, unexpected situations can arise, and I have to think quickly to resolve them. In one instance, I encountered a road closure while on a delivery route. I had to quickly identify an alternative route and adjust my schedule to ensure timely delivery.

• 19. How do you handle long working hours and tight deadlines?
  

  A: As a Class B CDL Driver, I understand that the job requires long hours and the ability to work under pressure. To ensure I am always at my best, I prioritize getting enough rest, staying organized, and efficiently managing my time to meet tight deadlines.

• 20. Why do you want to work for our company?
  

  A: I admire your company's reputation for safe and efficient transportation services. I also appreciate your dedication to employee development and providing quality services to your customers. I believe my skills and experience align perfectly with your values and I am confident I can make a valuable contribution to your team.