Top 20 Interview Questions & Answers for Cleaner Roles – 2025

Preparing for a cleaner job interview? This guide provides a list of essential questions and answers that will help you showcase your experience, skills, and dedication to keeping spaces clean and organized. Whether you’re applying for a role as a house cleaner, janitor, or commercial cleaner, these questions cover all aspects of the job.

General Questions

• 1. Do you have any previous experience as a cleaner?
  Answer: Yes, I have worked as a cleaner for the past 5 years. I have experience cleaning residential homes, office spaces, and commercial buildings.
• 2. What do you enjoy most about being a cleaner?
  Answer: I enjoy the satisfaction of seeing a space transform from dirty to sparkling clean. It gives me a sense of accomplishment and pride in my work.
• 3. What motivates you to do your best work as a cleaner?
  Answer: I am motivated by the desire to create a clean and comfortable environment for others. I also take pride in my work and strive for excellence in everything I do.
• 4. How do you handle difficult or unpleasant cleaning tasks?
  Answer: I remain focused and try to view the task as a challenge. I also keep in mind the end result, which is a clean and fresh space for others to enjoy.
• 5. What do you do if you notice something is damaged or broken while cleaning?
  Answer: I would report it immediately to my supervisor and follow any necessary protocols for handling such situations. I understand the importance of maintaining a safe and functional environment for both myself and others.

Technical Skills & Experience

• 6. What types of cleaning equipment are you familiar with?
  Answer: I am familiar with all basic cleaning equipment, such as vacuum cleaners, mops, and brooms. I am also experienced in using more specialized equipment, such as carpet cleaners and floor polishers.
• 7. How do you handle and dispose of hazardous chemicals?
  Answer: I follow all safety protocols and regulations when handling and disposing of hazardous chemicals. This includes wearing appropriate protective gear, storing chemicals in designated areas, and properly diluting and discarding them.
• 8. Are you comfortable working with and around animals?
  Answer: Yes, I am comfortable working with and around animals. I understand the importance of being gentle and respectful while cleaning in a space where pets are present.
• 9. How do you prioritize tasks when you have multiple cleaning assignments?
  Answer: I prioritize tasks based on the needs and preferences of the client. I also try to complete more time-sensitive or "messier" tasks first, so that they do not interfere with other cleaning tasks.
• 10. Are you capable of operating independently or do you prefer working in a team?
  Answer: I am comfortable working in both independent and team settings. I am self-motivated and can work well independently, but I also enjoy the camaraderie and efficiency of working with a team.

Cultural Fit

• 11. How do you ensure confidentiality and discretion while working in someone’s personal or office space?
  Answer: I understand the importance of confidentiality and privacy in both personal and professional spaces. I always keep sensitive information and personal belongings secure and do not share any private information with others.
• 12. How do you handle working in a fast-paced and constantly changing environment?
  Answer: I am able to adapt quickly to changing environments and schedules. I understand the importance of being flexible as a cleaner and am always prepared to handle any unexpected changes or tasks.
• 13. Do you have experience working with different cultures and backgrounds?
  Answer: Yes, I have experience working with people from various cultures and backgrounds. I believe in treating everyone with respect and have the ability to adapt to different customs and preferences.
• 14. How do you handle feedback or constructive criticism?
  Answer: I welcome feedback and constructive criticism as an opportunity to improve and grow. I always strive to do my best work and am open to learning new techniques and methods.
• 15. What do you know about our company and what attracted you to apply for this position?
  Answer: I have done my research on the company and am impressed by your commitment to providing high-quality cleaning services while also promoting positive cultural and environmental practices. The company's values and reputation align with my own, and I am excited for the opportunity to be a part of the team.

Behavioral Questions

• 16. Can you tell us about a time when you went above and beyond for a client or employer?
  Answer: There have been several instances where I have gone above and beyond for a client or employer. One example was when I noticed a senior client was struggling to keep their yard clean due to mobility issues. I offered to help with yard work in addition to my cleaning duties, and the client was extremely grateful for the extra support.
• 17. How do you handle conflicts or difficult situations with coworkers or clients?
  Answer: I believe in open and respectful communication when dealing with conflicts or difficult situations. I always try to find a mutually beneficial solution and maintain a professional and positive attitude.
• 18. Tell us about a time when you had to improvise in order to complete a task.
  Answer: As a cleaner, I have come across various challenges, such as equipment malfunctions or cleaning supplies running out. In one instance, I ran out of floor cleaner while cleaning an office space. Thinking quickly, I made a solution using vinegar and water, which ended up working just as well.
• 19. Can you give an example of when you had to multitask in a fast-paced environment?
  Answer: In my previous role as a commercial cleaner, I had to juggle multiple tasks throughout the day. One day, the office building I was cleaning had a large meeting, and the conference room needed to be cleaned and set up quickly before the meeting started. I managed to finish the task on time while also completing other cleaning duties.
• 20. How do you handle a last-minute request or urgent task from a client or supervisor?
  Answer: I understand that in the cleaning industry, last-minute requests and urgent tasks are inevitable. I always handle these situations calmly and prioritize tasks to ensure that everything is completed on time. I also communicate any changes in schedules or priorities with my supervisor and team.