Top 20 Interview Questions & Answers for CSSD Technicians – 2025

Are you ready for your CSSD technician job interview? Use these 20 questions and answers to showcase your technical skills, decision-making ability, and alignment with the values of the healthcare industry.

General Questions

• 1. What motivated you to become a CSSD technician?
  A: I have always been fascinated by the medical field and wanted to be a part of it. Becoming a CSSD technician allows me to play a crucial role in ensuring the safety and well-being of patients by maintaining the cleanliness and functionality of medical equipment and supplies.
• 2. Can you tell us about your experience in a healthcare setting?
  A: I have worked for two years as a CSSD technician at a renowned hospital where I gained hands-on experience in cleaning, sterilizing, and maintaining medical instruments, equipment, and supplies.
• 3. How do your skills and experience make you a good fit for this position?
  A: My previous experience in a fast-paced healthcare environment, attention to detail, and knowledge of infection control protocols make me well-suited for this role. I also have a good understanding of medical terminology and can work effectively with a diverse team.
• 4. How do you prioritize and manage your workload in a high-pressure environment?
  A: I prioritize tasks based on their urgency and importance. I also communicate effectively with my team to ensure we are all on the same page and can work together to complete tasks efficiently.
• 5. How do you handle difficult or challenging tasks?
  A: I first analyze the situation and then seek guidance from a more experienced technician if needed. I also make sure to follow established protocols and use my problem-solving skills to complete the task accurately and efficiently.

Technical Skills & Experience

• 6. Can you explain the steps you take to clean and sterilize medical instruments?
  A: First, I thoroughly clean the instruments using detergent and water, then I rinse and dry them. After that, I use a combination of heat and pressure in an autoclave to sterilize the instruments before storing them in a designated area.
• 7. How do you ensure that equipment is functioning properly after cleaning and sterilization?
  A: I perform regular quality control checks and document the results. I also keep detailed records of maintenance and sterilization procedures for each piece of equipment.
• 8. How familiar are you with infection control protocols and how do you integrate them into your daily work?
  A: I am well-versed with infection control protocols and understand the importance of following them in a healthcare setting. I integrate them into my work by consistently following CDC guidelines, using appropriate personal protective equipment, and properly disposing of contaminated materials.
• 9. How do you stay updated with the latest sterilization techniques and regulations?
  A: I regularly attend workshops, seminars, and other training opportunities to stay informed about updates in the industry. I also follow reputable sources and publications for the latest information.
• 10. Can you tell us about a time when you encountered an equipment malfunction or failure? How did you handle it?
  A: I encountered an equipment malfunction while working on a time-sensitive surgery. I immediately informed my supervisor, worked with the manufacturer to troubleshoot the issue, and found a temporary solution while waiting for the replacement part to arrive.

Behavioral Questions

• 11. How do you handle conflicts or disagreements with colleagues or superiors?
  A: I believe in open and respectful communication and try to address any conflicts or disagreements directly and professionally. I also make a conscious effort to understand other perspectives and collaborate towards finding a solution.
• 12. Can you tell us about a time when you made a mistake at work? How did you handle it?
  A: I once accidentally misplaced a surgical instrument while cleaning and sterilizing. I admitted my mistake to my supervisor and worked with the team to find a solution and prevent similar mistakes from happening in the future.
• 13. How do you handle stressful or difficult situations at work?
  A: I have learned to stay calm and focused under pressure by prioritizing tasks and maintaining effective communication with my team. I also take breaks when needed to avoid burnout and maintain a positive attitude.
• 14. How do you handle a situation where a medical professional requests immediate use of equipment that has not completed the full sterilization process?
  A: I would politely explain the importance of following proper sterilization procedures and offer alternative equipment that has completed the full process. If the request is urgent, I would follow the appropriate protocols for accelerated sterilization.
• 15. Can you share an experience where you had to handle a large workload and tight deadlines?
  A: In my previous role, we had an influx of emergency surgeries that required a high volume of equipment and supplies to be sterilized within a short timeframe. I worked collaboratively with my team and prioritized tasks to ensure everything was completed accurately and in a timely manner.

Situational Questions

• 16. How would you handle a situation where an autoclave malfunctions while sterilizing critical equipment?
  A: I would immediately stop the autoclave and notify my supervisor. If necessary, I would use a different sterilization method to avoid any delays in equipment preparation.
• 17. What would you do if you discovered that a surgical instrument was not cleaned properly by a colleague?
  A: I would first double-check the instrument and, if confirmed, I would calmly bring it to my colleague’s attention and provide guidance on the proper cleaning process. If this situation persists, I would report it to a supervisor.
• 18. In a situation where you have multiple urgent tasks but limited resources, how do you prioritize?
  A: I would prioritize tasks based on the urgency of each request and communicate with my team to redistribute tasks if necessary. If this is a recurring issue, I would discuss it with my supervisor to find solutions for managing resources more efficiently.
• 19. How would you handle a situation where a staff member does not follow infection control protocols?
  A: I would have a respectful conversation with the staff member, highlighting the importance of infection control procedures and the potential consequences of not following them. If the behavior continues, I would escalate the issue to a supervisor.
• 20. How would you handle a situation where a physician requests to use expired equipment due to limited resources?
  A: I would explain to the physician the potential risks associated with using expired equipment and offer alternative options. If this request persists, I would communicate with the appropriate team members or supervisors to find a solution.