Top 20 Interview Questions & Answers for Dental Nurse Roles – 2025

Are you preparing for an interview for a dental nurse position? Here are 20 curated questions and answers to help you showcase your skills, knowledge, and experience in the dental industry. These questions cover a variety of important areas, such as behavioral qualifications, situational problem-solving, technical expertise, and cultural fit. Use this guide to nail your dental nurse interview and land your dream job in 2025.

General Questions

• 1. Can you tell us about your experience as a dental nurse?
  A: I have been working as a dental nurse for the past five years, primarily in general dentistry practices. I have experience in assisting with various procedures, sterilizing instruments, managing patient records, and supporting the dentist in treatment planning.
• 2. How do you handle difficult patients?
  A: I try to maintain a calm and empathetic demeanor and address any concerns or fears the patient may have. If necessary, I involve the dentist or refer the patient to a more suitable clinician or institution.
• 3. How do you maintain patient confidentiality?
  A: I strictly adhere to HIPAA guidelines and ensure that all patient records and information are securely stored and only shared with necessary parties with the patient's consent.
• 4. How do you stay updated on advancements in the dental industry?
  A: I am an active member of dental associations and attend conferences, workshops, and webinars to stay updated on industry developments. I also regularly read dental journals and research articles.
• 5. Can you give an example of a time you had to deal with a challenging situation in the dental office?
  A: Once, a patient came in with a severe dental phobia and refused to let the dentist perform any treatment. I calmly talked to the patient and took them through the procedure step-by-step, gaining their trust and cooperation in the end.

Technical Skills & Experience

• 6. What is your experience with dental x-rays?
  A: I have completed a course in dental radiography and am licensed to take intraoral and extraoral x-rays. I have experience using both film and digital systems, and I am well-versed in radiation safety.
• 7. How do you handle infection control in the dental office?
  A: Infection control is crucial in the dental office, and I am diligent in following strict protocols. I am trained in sterilization techniques and ensure that all instruments and surfaces are properly disinfected between patients.
• 8. Do you have experience with dental software and record-keeping systems?
  A: Yes, I am familiar with various dental software and record-keeping systems, such as Dentrix and Eaglesoft. I am proficient in entering and managing patient information, scheduling appointments, and generating reports.
• 9. How do you handle dental emergencies?
  A: I remain calm and follow established protocols to assess the situation, provide immediate first aid, and inform the dentist. I have experience handling various emergencies, such as chipped or knocked-out teeth, bleeding, and allergic reactions.
• 10. What is your understanding of dental anatomy and terminology?
  A: I have completed courses in dental anatomy and terminology and continue to expand my knowledge through work experience and further education. I am familiar with the names and functions of teeth, oral structures, and common dental conditions.

Behavioral & Situational Questions

• 11. How do you handle a disagreement with a co-worker?
  A: I believe open and respectful communication is key in resolving conflicts in the workplace. I would calmly discuss the issue with my co-worker and work towards finding a mutually beneficial solution.
• 12. Can you tell us about a time you had to adapt to changes in the dental practice?
  A: In my previous job, the dental office shifted to digital record-keeping, and I had to quickly learn and master the new software. I took extra training and asked for guidance from my colleagues, and I was able to adapt efficiently.
• 13. How do you handle a demanding and anxious patient?
  A: I treat every patient with compassion and understanding, and I use my communication skills to reduce their anxiety. I also ensure to explain the treatment clearly and reassure them of their safety.
• 14. What would you do if a patient refused to pay for their treatment?
  A: I would politely explain the cost of the treatment and the policies of the dental office. If the patient still refuses to pay, I would escalate the issue to the dentist or office manager for further action.
• 15. How do you prioritize tasks in a busy dental office?
  A: I am highly organized and prioritize tasks based on their urgency and importance. I also maintain good communication with the dentist and other staff to ensure that everything runs smoothly.

Cultural Fit Questions

• 16. Why do you want to work for our practice?
  A: I was impressed by the reputation of your practice for providing high-quality, patient-centered care. I am also looking for a supportive and collaborative work environment, and I believe this practice aligns with my values.
• 17. What do you think are the most important qualities for a dental nurse?
  A: I believe a dental nurse should be compassionate, patient, detail-oriented, and able to multitask. They should also have excellent communication skills and thrive in a teamwork environment.
• 18. How do you handle stress in the workplace?
  A: I practice stress-reducing techniques, such as deep breathing and mindfulness, and I set realistic goals and prioritize tasks. I also reach out to my co-workers for support and maintain a positive attitude.
• 19. How do you maintain a positive relationship with patients?
  A: I believe in building trust and rapport with patients through active listening, empathy, and professionalism. I also ensure to communicate clearly and involve patients in their treatment plans.
• 20. Can you give an example of how you uphold the values of patient-centered care?
  A: I had a patient who was very nervous about getting a root canal. I made sure to provide them with extra reassurance and explained the procedure in detail. I also checked in with them regularly during the procedure and offered them a warm blanket and headphones to help them relax.