Top 20 Interview Questions & Answers for ER Nurse Roles – 2025

As an ER nurse, you play a crucial role in providing emergency care to patients in a fast-paced environment. This guide provides a list of up-to-date interview questions and answers that will help you showcase your skills, experience, and passion for the job. Whether you’re a new grad or an experienced ER nurse, these questions cover all key areas of the role.

General Questions

• 1. Tell us about your experience working as an ER nurse.
  A: I have been working as an ER nurse for 5 years now. I started my career at a small community hospital and then moved to a Level I Trauma Center. I have had the opportunity to work with a diverse group of patients and have gained valuable experience in emergency care.
• 2. Why do you want to work as an ER nurse?
  A: I have always been passionate about helping people during times of crisis. Working as an ER nurse allows me to use my skills and knowledge to make a real difference in people's lives.
• 3. How do you handle stressful situations in the ER?
  A: I am able to stay calm and focused by relying on my training and experience. I communicate effectively with my team and prioritize tasks to ensure the best possible care for our patients.
• 4. How do you maintain your composure during high-pressure situations?
  A: I practice deep breathing techniques and take a moment to collect my thoughts before making any decisions. I also remind myself that staying calm is crucial for the well-being of our patients.
• 5. How do you handle confidentiality in the ER?
  A: We are bound by HIPAA laws to protect patient information, and I take this responsibility very seriously. I only discuss patient information with authorized personnel and ensure that all documents are kept secure.

Behavioral Questions

• 6. Tell us about a time when you went above and beyond for a patient.
  A: During a busy shift, we received an unresponsive patient who needed immediate attention. While my colleagues worked on stabilizing the patient, I noticed that the patient's belongings were left unattended. I took it upon myself to secure their belongings and notify the patient's family who arrived later that day.
• 7. Can you give an example of when you faced a challenging patient and how you handled it?
  A: I once had a patient who was uncooperative and aggressive due to their medical condition. I remained calm and employed my de-escalation techniques to communicate with the patient effectively. I also made sure to involve their family in their care, which helped improve their demeanor.
• 8. Have you ever made a mistake at work? How did you handle it?
  A: While calculating the dosage for a patient's medications, I made a mistake. As soon as I realized it, I notified my supervisor and ensured the patient's safety by closely monitoring their condition. I then discussed the incident with my supervisor and took additional training to prevent such mistakes in the future.
• 9. Tell us about a time when you had to work with a difficult colleague.
  A: I was once assigned to work with a colleague who was known for being difficult to work with. I made an effort to establish a positive work relationship by communicating openly and acknowledging their contributions. This helped us work together efficiently and improved the overall team dynamic.
• 10. How do you handle a situation where a patient disagrees with your suggested treatment plan?
  A: I take the time to listen to their concerns and address any misinformation they may have. I also involve the patient in their care plan by explaining the rationale behind my recommendations and answering any questions they may have.

Situational Questions

• 11. How would you handle a patient who refuses to follow your instructions?
  A: I would start by understanding the reason behind their refusal and trying to address any concerns they have. If necessary, I would involve the patient's family and other healthcare professionals to help convince the patient to follow the recommended treatment.
• 12. What would you do if a patient's condition suddenly deteriorates?
  A: I would immediately call for additional help and begin emergency response protocols. While the team works on stabilizing the patient, I would ensure that they have all the necessary equipment and resources. I would also keep the patient's loved ones informed and provide emotional support.
• 13. How do you handle a situation where a patient's family members are angry and lashing out at you?
  A: I would remain calm and listen to their concerns, acknowledging their emotions and validating their experience. I would also explain the situation and provide updates on the patient's condition. If necessary, I would involve a social worker or a member of the hospital administration to address their concerns.
• 14. How would you respond to a patient's family member who is dissatisfied with their treatment and wants to speak to a doctor?
  A: I would empathize with their concerns and offer to escalate the matter to a doctor. Before doing so, I would gather all the necessary information and ensure that the patient is receiving appropriate care. If the situation is urgent, I would immediately involve a doctor and help facilitate effective communication between the patient's family and the medical team.
• 15. How do you handle a situation where a patient's family member is asking for confidential patient information?
  A: As an ER nurse, it is my responsibility to protect patient confidentiality. I would explain the laws and policies that govern patient information and offer to communicate with the patient's authorized family members to provide updates on their condition.

Technical Questions

• 16. What emergency procedures are you trained in?
  A: I am trained in CPR, advanced cardiac life support (ACLS), and pediatric advanced life support (PALS). I am also trained in handling medical and trauma emergencies, including seizures, heart attacks, and stroke.
• 17. How do you assess a patient's condition in the ER?
  A: As soon as a patient arrives, I conduct a primary survey to assess their ABCs (airway, breathing, circulation). I also gather their history, perform a physical exam, and order necessary tests to reach a diagnosis.
• 18. How do you prioritize tasks in a time-sensitive situation?
  A: I use the ABCDE method (airway, breathing, circulation, disability, exposure) to prioritize tasks. I also consider the severity of the patient's condition, the resources available, and the potential impact of each task on the patient's care.
• 19. Can you explain the importance of triage in an emergency department?
  A: Triage helps us prioritize patients based on the severity of their condition, ensuring that those who need immediate care receive it first. This helps save lives and manage limited resources effectively.
• 20. How do you handle medical equipment malfunctions in the ER?
  A: I am familiar with the emergency response protocols for all equipment and regularly perform checks to ensure they are functioning correctly. In case of a malfunction, I would immediately notify the appropriate personnel and follow the necessary steps to ensure patient safety.

Cultural Fit Questions

• 21. Can you give an example of a time when you went above and beyond to provide compassionate care to a patient?
  A: I once had an elderly patient who was alone and admitted to the ER with chest pain. I could tell that they were anxious, so I took the time to sit with them and talk about their concerns while I waited for the doctor to arrive. This helped calm the patient down, and they thanked me for being there for them.
• 22. How do you ensure patient safety and comfort in a busy ER?
  A: I prioritize rounds to regularly check on patients and provide them with their basic needs, such as water and blankets. I also make an effort to communicate clearly and empathize with their concerns, which helps build trust and improve patient comfort.
• 23. How do you handle diversity in the workplace?
  A: I understand the importance of diversity and strive to create an inclusive and welcoming environment for all. I actively listen to my colleagues and patients and celebrate our differences, which helps me understand their needs and perspectives better.
• 24. Can you give an example of how you handle conflict with a coworker?
  A: I once had a disagreement with a coworker about the best approach to a patient's care. Instead of getting defensive, I listened to their perspective and shared mine. We ended up finding a compromise that worked for both of us, and our patient received the best care.
• 25. How do you stay updated on the latest developments and advancements in the healthcare industry?
  A: I regularly attend conferences, workshops, and participate in continuing education to stay updated on the latest developments in the healthcare industry. I also actively seek out new learning opportunities and incorporate evidence-based practices in my work.