Top 20 Interview Questions & Answers for Ericsson Roles – 2025

As a leading global provider of telecommunications equipment and services, Ericsson is always seeking top talent to join their team. If you’re applying for a role at Ericsson, it’s essential to be prepared for the interview process. To help you stand out from the crowd, we’ve compiled a list of 20 up-to-date interview questions with simple answers that will cover all key areas of the job.

General Questions

• 1. Can you tell us about your previous experience in the telecommunications industry?
  In my previous role at a telecommunications company, I gained experience in network management, troubleshooting, and customer service. I also completed training courses in the latest technologies and protocols used in the industry.
• 2. What interests you in working for Ericsson?
  I am drawn to the company's reputation for innovation and cutting-edge technology. I am also intrigued by the opportunity to work with a diverse team of professionals from around the world.
• 3. Describe your experience working in a team environment.
  In my previous role, I worked closely with a team of engineers to implement and test new network solutions. We collaborated effectively and communicated openly to ensure successful project completion.
• 4. How do you handle tight deadlines and managing multiple projects at once?
  I am skilled at prioritizing tasks and managing my time effectively to meet deadlines. I always communicate any potential delays and work with my team to find solutions and ensure timely project completion.

Behavioral Questions

• 5. Can you give an example of a time when you had to solve a complex technical issue?
  In my previous role, I encountered a network outage that affected several large clients. By utilizing my troubleshooting skills and working closely with my team, I was able to identify the root cause and implement a solution, minimizing downtime for our clients.
• 6. Tell us about a time when you had to adapt to a new technology or process quickly.
  In my previous role, we adopted a new software for network management. I took the initiative to attend training sessions and dedicated time to learn the ins and outs of the system, allowing for a smooth transition and becoming a valuable resource for my team.
• 7. Describe a challenging project you worked on and how you overcame any obstacles.
  In one project, we had to upgrade an entire network infrastructure while keeping it operational for our clients. By carefully planning and coordinating with all parties involved, we were able to complete the project with minimal downtime and a successful outcome.

Situational Questions

• 8. How would you handle a situation where a client is dissatisfied with our service?
  First, I would listen to their concerns and empathize with their frustration. Then, I would work with my team to address the issue and find a solution that meets the client's needs and ensures their satisfaction.
• 9. How would you handle a challenging team member who is not meeting expectations?
  I would first approach them to discuss any underlying issues and offer support or training as needed. If the behavior continues, I would escalate the issue to our manager and work together to find a solution.
• 10. What would you do if you encountered a safety hazard on a job site?
  Safety is of the utmost importance, and I would immediately notify my supervisor and follow proper safety protocols to ensure the safety of myself and those around me.

Cultural Fit Questions

• 11. How do you stay up-to-date on industry developments and advancements?
  I regularly attend networking events and conferences and read industry publications and blogs. I also enjoy discussing new technologies and processes with my colleagues to stay informed and continuously improve.
• 12. How do you handle conflicts with colleagues or superiors?
  I believe in open and respectful communication. If a conflict arises, I would address the issue directly and work towards a mutually beneficial solution.
• 13. Describe a time when you had to be adaptable and think outside the box to solve a problem.
  In a previous role, we encountered a challenging network issue that couldn't be resolved with traditional troubleshooting methods. I brainstormed with my team and suggested a unique solution using a different protocol, which successfully resolved the issue.

Technical Skills & Experience

• 14. What skills or expertise do you possess that make you a great candidate for this role?
  I have extensive experience in network management, troubleshooting, and customer service. I'm also knowledgeable about various protocols and technologies used in the telecommunications industry, and I continuously seek to expand my skills through training and learning new technologies.
• 15. Can you explain the process for setting up a new network?
  The process involves planning, installation, configuration, and testing. This includes laying out the infrastructure, setting up hardware and software, and conducting thorough testing to ensure functionality and compatibility with client needs.
• 16. How do you handle a network outage or malfunction?
  I would first identify the root cause through troubleshooting and diagnostics. Once the issue is determined, I would work with my team to implement a solution, communicate with any affected parties, and ensure minimal downtime for our clients.
• 17. What experience do you have with project management?
  In my previous role, I managed projects such as network upgrades and installations. I created project plans, managed resources, and ensured project deadlines were met while maintaining communication with all parties involved.
• 18. Can you explain the difference between LAN and WAN?
  LAN stands for local area network, and it is a network of computers and devices that are connected within a short distance, usually in the same building. WAN stands for wide area network and is a network of computers and devices that are connected over a larger geographical area, often across multiple buildings or cities.

Closing Questions

• 19. What do you know about Ericsson and our values?
  I know that Ericsson is committed to creating a sustainable and connected society through innovative technology and services. The company values include integrity, respect, and excellence, which align with my own values.
• 20. Why do you believe you are the best candidate for this role?
  With my extensive experience and technical expertise in the telecommunications industry, as well as my strong communication and problem-solving skills, I am confident that I have the qualities and abilities to excel in this role at Ericsson.