Top 20 Interview Questions & Answers for Hairstylist Roles – 2025

Are you preparing for a hairstylist job interview? Look no further! This comprehensive guide will provide you with a list of top interview questions and answers that will help you demonstrate your salon expertise, creativity, and client management skills. Whether you're applying for a role in a high-end salon or a small boutique, these questions cover all key areas of the job.

General Questions

• 1. Can you tell us a little about your background and experience as a hairstylist?
  As a hairstylist, I have over 5 years of experience working in both high-end salons and small boutiques. I have a wide range of skills and expertise in cutting, styling, coloring, and chemical treatments.
• 2. What made you interested in pursuing a career as a hairstylist?
  As a creative person, I have always been interested in hair and fashion. Growing up, I loved experimenting with different hairstyles and colors, and I knew that a career as a hairstylist would allow me to combine my passion with my profession.
• 3. How would you describe your personal style and how does it reflect in your work as a hairstylist?
  I would describe my personal style as modern and edgy. I believe that my style is reflected in my work as I always strive to keep up with the latest trends and techniques to provide my clients with unique and stylish looks.
• 4. How do you stay updated on the latest trends and techniques in hair styling?
  I make sure to attend regular workshops and seminars, read industry publications, and follow top influencers on social media to stay updated on the latest trends and techniques in hair styling. I also experiment with new styles and techniques in my free time to keep my skills sharp.
• 5. Can you give us an example of a time when you had to handle a difficult client and how did you handle the situation?
  There was a time when a client came in with a picture of a celebrity’s hairstyle that was simply not achievable with their hair type and texture. I calmly explained to the client that their hair would not be able to replicate the exact style, but I could suggest a similar style that would suit them. I also took the time to educate them on their hair type and what styles would work best for them. In the end, the client was happy with the alternative style I suggested.

Behavioral Questions

• 6. Tell us about a time when you had a conflict with a colleague or supervisor and how did you resolve it?
  In my previous job, I had a disagreement with a co-worker about a client's hair color. We had different opinions on what would suit the client, but we were able to come to a compromise by doing a strand test and showing it to the client for their approval. We both apologized for not seeing eye-to-eye and the situation was resolved amicably.
• 7. How do you handle a busy schedule and ensure that you provide quality service to all your clients?
  In a salon setting, a busy schedule is common. To manage my time effectively, I always make sure to have a detailed schedule and give myself enough time in between appointments. I also prioritize my tasks and focus on providing quality service to each client rather than trying to rush through appointments.
• 8. Give an example of a time when you had to handle a difficult or unhappy client and how did you handle the situation?
  I once had a client who was not happy with the outcome of their color service. I listened to their concerns and offered to redo the service free of charge. I also took the time to explain the process and double-checked their desired color before starting the service again. In the end, the client was satisfied with the results.
• 9. How do you handle ethical dilemmas in your work as a hairstylist?
  As a professional, I always follow ethical standards in my work. If I am faced with an ethical dilemma, I make sure to consult with my supervisor and find a solution that aligns with our salon's values and industry standards.
• 10. Tell us about a time when you had to handle a situation where a client was not satisfied with their service and wanted a refund.
  I had a client who was not happy with their haircut and requested a refund. I apologized for their dissatisfaction and offered to make any necessary adjustments to the style. However, the client insisted on a refund, and I consulted with my supervisor before providing one. I also made sure to document the issue to prevent similar situations in the future.

Situational Questions

• 11. What would you do if a client came in with a picture of a hairstyle that would not suit their face shape or hair texture?
  In this scenario, I would first explain to the client the concerns with the hairstyle they have chosen and suggest alternative styles that would suit their features and hair type. I would also show them pictures of similar styles on other clients to give them a visual idea.
• 12. Imagine a client is having a bad hair day and needs to attend a special event later that day. How would you handle the situation to make sure they leave the salon satisfied?
  I would start by offering them a complimentary treatment or styling service to make their hair more manageable. I would also take the time to understand the type of event they are attending and suggest a hairstyle that would suit the occasion. If necessary, I would also provide tips and tricks to help them maintain their hairstyle throughout the day.
• 13. How would you handle an overbooked schedule and make sure all clients are seen within a reasonable time frame?
  If I am faced with an overbooked schedule, I would first communicate with my supervisor to see if any other stylists are available to help. If not, I would make sure to prioritize appointments based on the services needed and make adjustments to my schedule to minimize waiting times.
• 14. What would you do if a client is unhappy with a service provided by another stylist in the salon and requests your help to fix it?
  In this scenario, I would first communicate with the stylist who provided the service to understand the issue and try to resolve it. If the client is still dissatisfied, I would offer to redo the service myself and make sure they are happy with the results before they leave the salon.
• 15. Imagine a client is unhappy with the outcome of their color service, and it cannot be fixed without causing damage to their hair. How would you handle the situation?
  I would first apologize for any dissatisfaction and offer to provide a complimentary treatment to help improve the color. I would also explain the potential risks of over-processing the hair and offer alternative solutions like adding lowlights or highlights to help balance the color.

Technical Questions

• 16. Can you explain the differences between a balayage and ombre hair color?
  Balayage is a hair coloring technique where color is painted onto the hair in a sweeping motion to achieve a natural, sun-kissed look. Ombre, on the other hand, is a hair coloring technique where the roots are darker, and the ends are lighter, creating a gradual and blended transition from one color to another.
• 17. What do you know about hair porosity, and why is it important in the hair coloring process?
  Hair porosity refers to the hair's ability to absorb and hold moisture and chemicals. It is essential in the hair coloring process as it can affect how the color will turn out. High porosity hair can be more absorbent and may require less time to process, while low porosity hair may need longer processing times.
• 18. Can you list a few common haircuts and styles for different face shapes?
  Sure, for heart-shaped faces, a short bob or long layers can help balance out the features. For round faces, a chin-length bob or layers can add some angles to the face. For oval faces, any haircut or style can suit, but a side part and soft waves can add some dimension. For square faces, soft layers and side-swept bangs can soften the jawline. For diamond-shaped faces, a side-swept pixie cut or chin-length bob can balance out the features.
• 19. Can you explain the difference between a bleach and a lightener?
  Bleach and lightener are two types of lightening agents used in the hair coloring process. Bleach is used to completely strip the natural color from the hair, while a lightener is used to lighten the hair without stripping it completely. Lighteners are typically gentler on the hair and are used for more delicate color processes.
• 20. How do you determine the appropriate hair color for a client?
  I determine the appropriate hair color for a client by considering their skin tone, eye color, natural hair color, and lifestyle. I also take into account any previous color treatments and their desired level of maintenance to suggest a color that will suit them best.