Top 20 Interview Questions & Answers for Head Nurse Roles – 2025

Are you preparing for an interview for a head nurse position? As a leader in the nursing field, it is crucial to have not only clinical knowledge but also strong managerial skills. Here is a list of 20 interview questions and answers to help you showcase your expertise, leadership abilities, and cultural fit for the organization.

General Questions

• 1. Can you tell us about your nursing background and how you became interested in pursuing a career as a head nurse?
  As a professional and dedicated nurse, I have been in the field for over 10 years now. I have always been passionate about helping others and making a positive impact on their lives. I have worked my way up from staff nurse to charge nurse and eventually to my current role as a head nurse. My passion for leadership and desire to make a bigger difference in healthcare led me to pursue this role.
• 2. How do you stay updated with the latest nursing practices and advancements?
  I regularly attend conferences, workshops, and seminars to stay updated with the latest practices and advancements in the nursing field. I also make use of online resources, read industry journals, and network with other nursing professionals to share knowledge and experiences.
• 3. How do you handle conflicts within a team?
  In my experience, communication is key in resolving conflicts within a team. I make sure to listen to all parties involved and gather all necessary information before addressing the issue. I also encourage open and honest communication, and work towards finding a mutually beneficial solution.
• 4. How do you ensure patient safety and quality care?
  Patient safety and quality care are my top priorities. I make sure to follow all practice standards and protocols, implement continuous quality improvement measures, and provide proper training and support to my team to ensure they are equipped to provide safe and quality care.
• 5. How do you handle a heavy workload and prioritize tasks?
  As a nurse, it is common to have a heavy workload and multiple tasks to prioritize. I make sure to plan and prioritize tasks based on urgency and importance. I also delegate tasks to my team and make use of time management techniques to efficiently manage my workload.

Behavioral Questions

• 6. Tell us about a challenging situation you faced as a head nurse and how you handled it.
  In my previous role, I had a shortage of staff due to a sick leave, and we had a high influx of patients. I had to quickly assess the situation, reassign tasks, and work extra hours to ensure all patients received the care they needed while also managing the staffing challenge. I communicated with my superiors and utilized my problem-solving skills and teamwork to overcome the situation successfully.
• 7. How do you handle a difficult patient or family member?
  Difficult patients or family members can be challenging to handle, but I make sure to approach them with empathy and understanding. I try to identify the underlying cause of their behavior and address their concerns promptly. If needed, I also involve other members of the healthcare team to provide a comprehensive and coordinated approach to care.
• 8. Can you tell us about a time when you had a conflict with a colleague? How did you resolve it?
  In one instance, I had a disagreement with a colleague about a patient's care plan. To resolve the conflict, I scheduled a private meeting with the colleague and respectfully discussed our differing opinions. Through active listening and open communication, we were able to come to a mutual understanding and compromise that was in the best interest of the patient.
• 9. Tell us about a time when you had to make a difficult decision as a head nurse.
  In my role, I have had to make difficult decisions, such as reallocating resources or managing a budget cut while still providing quality care. In these situations, I gather all the necessary information, consult with relevant stakeholders, and make a decision based on my best judgment and the organization's policies.
• 10. Give an example of a time you had to handle a patient's challenging behavior.
  I had a patient who was physically abusive towards the nursing staff and refusing to comply with their treatment plan. I approached the situation with calmness and empathy, making sure to involve the patient in their care decisions and addressing any underlying concerns. With patience and effective communication, I was able to build a trusting relationship with the patient, and their behavior improved.

Situational Questions

• 11. If you noticed a team member not following protocols, how would you address the situation?
  Firstly, I would discreetly speak to the team member and remind them of the importance of following protocols for patient safety. I would also provide them with any necessary support or resources to ensure they understand and can comply. If the behavior continued, I would escalate the situation to my superiors.
• 12. How would you handle a situation where a patient's family member is dissatisfied with the care provided by your team?
  I would acknowledge the family member's concerns and involve them in their loved one's care by addressing their concerns and providing them with updates and explanations. I would also involve the patient and other members of the healthcare team to ensure all parties are satisfied with the care provided.
• 13. If faced with a difficult staffing shortage, how would you ensure continuity of patient care?
  Firstly, I would evaluate the severity of the shortage and seek any necessary support or resources from the organization. I would also reassign tasks and responsibilities to ensure essential care is provided. If needed, I would work overtime or provide direct care to patients to maintain continuity.
• 14. How would you handle managing a budget cut while still providing quality care?
  I would prioritize the most critical patient needs and streamline processes to improve efficiency and reduce costs. I would also involve my team in identifying areas where we can make improvements to reduce waste and save costs while still maintaining quality care.
• 15. How would you handle a situation where a team member is not performing up to standard?
  I would approach the team member and provide them with constructive feedback and any necessary training and support to improve their performance. If the issue persists, I would involve them in setting performance goals and provide regular evaluations and support to help them meet expectations.

Technical Questions

• 16. How do you assess a patient's vital signs and what do they indicate?
  As a nurse, I am trained in assessing a patient's vital signs, which include temperature, pulse, respiration, and blood pressure. These signs give indications of a patient's overall health and can help identify potential issues or changes in their condition.
• 17. How do you handle medication administration and documentation?
  As per the organization's policies and procedures, medication administration and documentation are strictly followed to ensure accurate and safe administration. I make sure to properly identify the patient and medication, adhere to the six rights of medication administration, and document all administrations promptly and accurately.
• 18. How do you handle infection control and prevent the spread of infections in the healthcare setting?
  As a head nurse, I make sure to educate my team on all current infection control protocols and guidelines and ensure they adhere to these measures. I also conduct regular audits to identify any areas for improvement and implement corrective measures to prevent the spread of infections.
• 19. How do you handle emergencies and code situations?
  I make sure to be well-versed in the organization's emergency protocols and ensure my team is trained and prepared to handle any emergency situations. In case of a code, I follow the necessary interventions and coordinate with other healthcare professionals to provide timely and effective care.
• 20. How do you provide culturally competent care?
  Providing culturally competent care is essential in healthcare. I make sure to educate myself and my team on different cultures and their beliefs, values, and practices. I also involve patients and their families in care decisions and provide interpreters, resources, and accommodations as needed.