Top 20 Interview Questions & Answers for HGV Drivers – 2025

Are you preparing for a job interview as an HGV driver? This comprehensive guide provides a list of 20 up-to-date interview questions with simple answers to help you demonstrate your expertise, experience, and suitability for the role. With the demand for efficient transportation services on the rise, HGV drivers play a crucial role in keeping businesses and economies moving. Use these questions to showcase your driving skills, professionalism, and knowledge of industry regulations and safety protocols.

General Questions

• 1. Why did you choose to become an HGV driver?
  Answer: I have always been passionate about driving and I wanted a career that would allow me to travel and see new places while providing a valuable service. And being an HGV driver is a challenging and rewarding role that allows me to do just that.
• 2. What do you think are the key qualities of a successful HGV driver?
  Answer: In my opinion, the key qualities of a successful HGV driver are excellent driving skills, strong focus and concentration, good time-management skills, and a strong sense of responsibility for the safety of oneself and others on the road.
• 3. How do you ensure that you are always alert and focused while driving?
  Answer: Before every trip, I make sure to get enough rest, eat a healthy meal, and do some light stretching and exercise. While driving, I take regular breaks to refresh myself and stay hydrated. I also avoid distractions such as using my phone or eating while driving.
• 4. How do you handle difficult or aggressive drivers on the road?
  Answer: I always prioritize safety on the road, so I remain calm and avoid engaging with aggressive drivers. If someone is driving recklessly, I maintain a safe distance and report them to the authorities if necessary.
• 5. Can you describe a time when you had to handle an unexpected situation while driving?
  Answer: Last winter, I was driving on a mountainous road and encountered heavy snowfall. The visibility was low and the road was slippery. I immediately reduced my speed and maintained a safe distance from other vehicles. I also made sure to use my vehicle's winter tires and chains for better traction. I successfully navigated through the conditions and safely delivered the goods on time. From that experience, I always make sure to prepare for unexpected weather conditions before every trip.

Technical Skills & Experience

• 6. How do you perform a pre-trip inspection on your vehicle?
  Answer: I follow the DVSA recommended walkaround check to inspect the vehicle before every trip. This includes checking the tires, lights, brakes, mirrors, and other essential vehicle components.
• 7. How do you ensure that your cargo is secured properly?
  Answer: I always follow the safe loading practices outlined by the DVSA. This includes properly securing the load using the appropriate restraints, evenly distributing the weight, and avoiding overloading the vehicle.
• 8. How do you handle a breakdown or vehicle malfunction on the road?
  Answer: The first thing I do is pull over to a safe spot and alert the transport management team. Then, I follow the vehicle's safety protocols and communicate with the team to coordinate repairs or arrange for a replacement vehicle.
• 9. How do you stay updated on industry regulations and changes?
  Answer: I regularly attend training and seminars provided by my employer and stay updated with industry news and updates through publications, websites, and networking with other HGV drivers.
• 10. What do you do to ensure your driving complies with road laws and regulations?
  Answer: I always follow the Highway Code and comply with all road laws including speed limits, traffic signs, and lane markings. I also ensure that I have a valid driving license and all necessary permits and documents with me while driving.

Behavioral Questions

• 11. Can you tell me about a time when you had a difficult interaction with a colleague or team member?
  Answer: At my previous job, I had a disagreement with a colleague over a delivery schedule. I remained calm and communicated my concerns effectively, while also listening to their perspective. In the end, we found a compromise that worked for both of us and maintained a good working relationship.
• 12. Have you ever faced a difficult situation with a customer while delivering goods?
  Answer: Yes, I once had a customer who was dissatisfied with the delivery time due to unexpected delays on the road. I listened to their concerns and apologized for the inconvenience, while also explaining the circumstances. I made sure to deliver the goods on time for their future orders and the customer appreciated my professionalism.
• 13. Can you share an experience where you went above and beyond for a customer?
  Answer: During a long trip, I noticed that a customer's delivery was not properly secured and was at risk of getting damaged during the journey. I stopped at a nearby hardware store and bought extra restraints to secure their goods, at no additional cost to the customer. They were grateful for my attention to detail and dedication to delivering their goods safely.
• 14. How do you handle tight delivery schedules and prioritize tasks?
  Answer: I always plan my route and schedule beforehand, taking into consideration factors like traffic, weather, and the delivery location. In case of unexpected delays, I communicate with the transport management team and make necessary adjustments to ensure deliveries are made on time.

Situational Questions

• 15. How would you handle a situation when you are running behind schedule and a customer urgently needs their goods delivered?
  Answer: I would immediately inform the transport management team about the delay and work with them to find the best solution. If necessary, I could also make arrangements for another driver to pick up the goods and deliver them on time, while I handle the other deliveries.
• 16. How do you handle a sudden change in delivery instructions or route?
  Answer: I make sure to follow the new instructions while also ensuring that the load is properly secured and the new route is safe and compliant with road laws. I also communicate the changes to the transport management team to keep them informed.
• 17. What would you do in case of a road accident while driving?
  Answer: If possible, I would move my vehicle to a safe spot and turn on the hazard lights. Then, I would assess the situation and call emergency services and the transport management team for assistance. I would also follow the accident reporting procedures of the company and provide my assistance wherever necessary.
• 18. How do you handle situations when you are unable to deliver goods due to unforeseen circumstances?
  Answer: In such situations, I immediately inform the transport management team and provide them with a detailed explanation for the delay. I also make alternative arrangements, such as storing the goods safely until the delivery can be made, or finding another driver to complete the delivery.

Cultural Fit Questions

• 19. How do you prioritize safety and compliance with regulations while meeting delivery deadlines?
  Answer: For me, safety is always the top priority. I make sure to follow all regulations and safety protocols while planning my deliveries and schedule, so that I can ensure timely and safe deliveries.
• 20. How do you handle the possibility of long working hours and frequent travel as an HGV driver?
  Answer: I am aware that being an HGV driver requires a lot of time on the road and can involve long hours. I make sure to prioritize my health and well-being by getting enough rest and taking breaks when necessary. I also enjoy travelling and the unique experiences it offers, which keeps me motivated and focused on my job.