Top 20 Interview Questions & Answers for Hospital Volunteer – 2025

Are you interested in becoming a volunteer at a hospital? Make sure you’re well-prepared for your interview with this list of questions and answers. Showcasing your passion for helping others, teamwork skills, and commitment to the hospital’s mission and values is key to landing a volunteer role.

General Questions

• 1. Tell us about yourself.
  Answer: My name is [Name] and I am currently [age] years old. I am a [occupation/occupation seeking] and I have always had a strong passion for helping others and giving back to my community. I have been actively volunteering at various organizations for the past [number] years and I am excited to bring my skills and experience to [hospital name].
• 2. Why do you want to volunteer at a hospital?
  Answer: I have always been interested in the healthcare industry and I want to contribute my time and skills to help those in need. I also believe that volunteering at a hospital will not only allow me to make a positive impact on others, but it will also provide me with valuable experience and insights into the healthcare field.
• 3. What do you know about our hospital?
  Answer: I have done some research on your hospital and I am impressed with the various programs and services you offer to the community. I am particularly drawn to [specific program/service] and I believe that my skills and experience would be a great fit for this role.
• 4. How will your previous volunteer experience help you in this role?
  Answer: Through my previous volunteer experience, I have developed strong communication, teamwork, and leadership skills. These skills will be beneficial in interacting with patients, their families, and hospital staff. I have also gained experience in managing and organizing events, which will be useful in assisting with hospital events and fundraisers.
• 5. How flexible is your schedule for volunteering?
  Answer: I am willing to work around my schedule to commit to volunteering at the hospital. I understand that volunteering may involve different time commitments and I am open to discussing a schedule that works best for both parties.

Behavioral Questions

• 6. Can you tell me about a time when you had to work with a team to achieve a common goal?
  Answer: In my previous volunteer role at [organization], I was part of a team that organized a fundraiser for a local charity. We had to work together to plan and execute the event, and we were able to surpass our fundraising goal. This experience taught me the importance of communication, delegation, and teamwork.
• 7. Have you ever faced a difficult situation while volunteering? How did you handle it?
  Answer: While volunteering at a homeless shelter, we faced a shortage of supplies due to a delay from our supplier. This was a difficult situation, but I remained calm and worked with the team to find alternative solutions. We reached out to the community for donations and were able to get the necessary supplies in time.
• 8. How do you handle working under pressure?
  Answer: I thrive under pressure and I can handle multiple tasks efficiently. I am able to prioritize tasks and remain organized, which helps me stay focused and productive in a fast-paced environment.
• 9. Tell me about a time when you had to handle a difficult or upset individual.
  Answer: During my time volunteering at a nursing home, I encountered a resident who was upset and confused. I approached them calmly and listened to their concerns. I was able to effectively communicate with them and provide them with reassurance, which helped de-escalate the situation.
• 10. How do you handle conflicts or disagreements with coworkers?
  Answer: I believe that effective communication is key when it comes to handling conflicts. I would first try to understand the other person's perspective and then work towards finding a mutually beneficial solution. In my experience, open and honest communication has helped resolve conflicts in a respectful and professional manner.

Situational Questions

• 11. What would you do if a patient or their family member needed assistance but all the hospital staff were occupied?
  Answer: I would approach the patient or family member and ask if there is anything I can do to help. If it is within my capabilities, I would assist them and if not, I would inform the appropriate staff member or seek assistance from another volunteer.
• 12. How would you handle a situation where a patient is not following hospital policies or behaving inappropriately?
  Answer: I would remain calm and professional while addressing the situation. I would remind the patient of the hospital's policies and explain the importance of adhering to them. If necessary, I would seek assistance from a staff member to handle the situation.
• 13. What would you do if you witnessed a coworker acting unethically?
  Answer: I would first try to have a conversation with the coworker to understand their actions and provide them with an opportunity to rectify the situation. If the behavior continued, I would report it to a supervisor or the appropriate department.
• 14. How would you handle a situation where you were unsure of how to carry out a task assigned to you?
  Answer: I would ask for clarification or guidance from a supervisor or a fellow volunteer. I understand the importance of following instructions accurately and I would not hesitate to ask for help in order to complete the task correctly.
• 15. What would you do if a patient became upset or aggressive towards you?
  Answer: I would remain calm and try to understand their reasons behind their behavior. I would avoid escalating the situation and try to reassure the patient or seek assistance from a staff member if necessary.

Technical Questions

• 16. Are you familiar with any of the medical equipment used in a hospital?
  Answer: Yes, I have basic knowledge of medical equipment such as blood pressure monitors, glucose monitors, and EKG machines. I am willing to learn and train in new equipment as well.
• 17. Are you CPR certified?
  Answer: Yes, I am CPR certified and I have also completed a first aid training course.
• 18. Do you have any experience working in a healthcare setting?
  Answer: No, I do not have any previous experience working in a healthcare setting. However, I am familiar with hospital practices and I am eager to learn and gain experience in this field.
• 19. Are you comfortable working with patients of different ages and backgrounds?
  Answer: Yes, I am comfortable working with patients of all ages and backgrounds. I understand the importance of cultural sensitivity and I am committed to providing the best care to all patients.
• 20. What steps would you take in an emergency situation?
  Answer: In an emergency situation, I would first assess the situation and call for help if necessary. I would then follow any emergency protocols and provide assistance to the best of my abilities until professional help arrives.