Top 20 Interview Questions & Answers for Intern Pharmacist Roles – 2025

Preparing for an intern pharmacist job interview? This guide provides a list of essential questions and answers that will help you showcase your pharmaceutical knowledge, customer service skills, and problem-solving abilities. Whether you're interviewing for a retail or hospital pharmacy, these questions cover all key areas of the role.

General Questions

• 1. Tell us about yourself and why you're interested in a career as an intern pharmacist.
  As an enthusiast for the field of pharmacy, I have always been fascinated by the immense impact that medication and proper care can have on people's lives. I am excited about the opportunity to learn and gain hands-on experience as an intern pharmacist, which will ultimately help me achieve my ultimate goal of becoming a registered pharmacist.
• 2. What experience do you have in pharmacy or customer service?
  I have previous experience working as a pharmacy technician, where I assisted licensed pharmacists in filling prescriptions, managing inventory, and providing customer service. This experience has helped me develop excellent communication skills and a strong understanding of medication and its proper usage.
• 3. How do you stay updated on the latest healthcare and pharmacy practices?
  I regularly attend conferences, seminars, and workshops related to the pharmacy profession. I also keep myself updated by reading industry publications and staying connected with other pharmacists through professional networks and forums. Additionally, I follow industry leaders and organizations on social media to stay informed about current developments and trends in the field.

Technical Skills & Experience

• 4. What are the responsibilities of an intern pharmacist?
  As an intern pharmacist, my primary responsibilities include assisting the registered pharmacist in dispensing medications, communicating with healthcare professionals and patients, managing inventory, and ensuring compliance with state and federal laws. I am also responsible for providing excellent customer service and maintaining patient records accurately.
• 5. How would you handle a difficult or angry customer who is dissatisfied with their medication?
  If I encounter an upset customer, I would listen attentively to their concerns and empathize with their situation. I would then calmly explain our policies and procedures and offer to resolve the issue by communicating with the prescribing physician or providing alternative medication options. I would ensure that the customer feels heard and respected throughout the interaction, and do my best to find a suitable solution to their problem.
• 6. Can you explain the process of filling a prescription and the steps involved?
  The first step is to receive the prescription from the patient or healthcare provider and verify its accuracy, including the patient's name, medication, dosage, and instructions. The next step is to enter the prescription into the pharmacy system and retrieve the medication. The medication is then counted, labeled, and double-checked for accuracy before being dispensed. The final step is to counsel the patient on the medication, including potential side effects and proper usage.
• 7. How do you handle medication errors?
  If I make a medication error, I would inform the registered pharmacist immediately and follow the standard protocol for reporting and documenting the error. I would also ensure that the patient is informed of the error and offer any necessary assistance to prevent any adverse effects. Additionally, I would take steps to learn from the experience and prevent similar errors from occurring in the future.
• 8. How do you ensure the accuracy of medication dispensing and inventory management?
  To ensure accuracy in medication dispensing, I rely on my attention to detail and double-checking my work. I also follow proper procedures, such as comparing the medication label to the prescription and using the correct technique for counting pills. For inventory management, I use a systematic approach to track and maintain inventory, regularly check for expired or low-stock medications, and communicate with the registered pharmacist about any discrepancies.
• 9. Can you explain the different types of drug classifications?
  The different types of drug classifications include prescription, over-the-counter, controlled substances, and investigational new drugs. Prescription drugs can only be dispensed with a valid prescription from a healthcare provider, while over-the-counter drugs can be obtained without a prescription. Controlled substances are regulated by the government due to their potential for abuse and addiction. Investigational new drugs are being studied and going through the approval process for potential use in the future.
• 10. What is your experience with medication compounding?
  I have experience with basic medication compounding, such as creating suspensions and topical ointments. I am always willing to learn more advanced compounding techniques and procedures under the guidance of a registered pharmacist.
• 11. Can you explain the process of compounding medication?
  The process of compounding medication involves combining different ingredients to create a unique medication or dosage form that is not commercially available. This process must follow proper procedures and guidelines to ensure the safety, potency, and quality of the final product. It requires accuracy, attention to detail, and knowledge of medication compounding techniques.
• 12. How do you ensure patient confidentiality and privacy?
  I understand the importance of patient confidentiality and privacy in the pharmacy setting, and I follow all HIPAA guidelines and regulations. I maintain patient records securely, use discreet communication methods when discussing patient information, and only discuss information with authorized individuals. I also understand the potential consequences of a breach of confidentiality and take all necessary precautions to prevent it.
• 13. How do you handle controlled substances and their proper storage and handling?
  I follow all state and federal laws and guidelines for the proper storage and handling of controlled substances, including proper labeling, record-keeping, and security measures. I am also familiar with the procedures for ordering, receiving, and documenting controlled substances and understand the importance of preventing diversion and abuse of these medications.
• 14. Can you explain the process of verifying insurance coverage for medication?
  The process of verifying insurance coverage involves entering patient and prescription information into the pharmacy system, checking the patient's insurance coverage, and ensuring the proper medication and quantity is covered by the insurance plan. If there are any issues, I would contact the insurance company or the prescribing physician for clarification.
• 15. How do you keep your pharmacy workspace clean and organized?
  I understand the importance of maintaining a clean and organized workspace in the pharmacy, both for patient safety and efficiency. I always ensure that my workstation is free of clutter, medications are stored properly, and all necessary supplies are within reach. I also regularly wipe down surfaces and dispose of waste and expired medications appropriately.
• 16. What is your experience with drug interactions and potential adverse effects?
  I have extensive knowledge of drug interactions and potential adverse effects through my education and experience as a pharmacy technician. I am familiar with drug information resources and always double-check for potential interactions or adverse effects before dispensing medications. I also understand the importance of counseling patients on potential side effects and warning them to seek medical attention if they experience any adverse effects.
• 17. How do you handle a patient with language barriers or who has difficulty understanding medication instructions?
  If I encounter a patient with language barriers or difficulty understanding medication instructions, I would use simple and clear language, offer written instructions if available, and use visual aids such as pictures or diagrams to help them understand. I may also use a language translation service or seek assistance from a colleague who speaks the patient's language if necessary.
• 18. What is your experience with filling and handling specialized medications, such as biologics or chemotherapy drugs?
  I have limited experience handling specialized medications, such as biologics or chemotherapy drugs, in a retail pharmacy setting. However, I am eager to learn and receive training from a registered pharmacist before handling these medications. I understand the importance of following proper protocols and procedures for the safe handling of these medications.
• 19. How do you handle a mistake made by a coworker?
  If I notice a mistake made by a coworker, I would respectfully bring it to their attention and offer to assist them in finding a solution. I would also inform the registered pharmacist of the error and follow any necessary protocols for reporting and documenting it. I believe that open communication and teamwork are crucial in preventing and resolving errors.
• 20. Do you have any specific areas of interest in the pharmacy field?
  I have a particular interest in compounding and medication therapy management. I enjoy the technical aspect of compounding and the opportunity to create specialized medications. I also have a strong interest in medication therapy management, as it allows me to develop a deeper understanding of patients' medication needs and potentially improve their overall health outcomes.

Cultural Fit

• 21. What do you know about our pharmacy and its values?
  I have researched the pharmacy and am aware of its mission to provide high-quality medication and healthcare services to the community while promoting patient education and well-being. I also understand that your values include integrity, teamwork, and continuous learning and growth, all of which align with my personal values and beliefs.
• 22. How do you handle multiple tasks and prioritize your workload?
  I am an organized and efficient worker, and I prioritize my tasks based on urgency and importance. I understand that in a pharmacy setting, there may be multiple tasks to juggle, and I am comfortable multitasking and managing my time effectively. I also make sure to communicate with my team and seek assistance if needed to ensure that all tasks are completed accurately and promptly.
• 23. How do you handle difficult or challenging situations with coworkers or patients?
  I believe that effective communication and collaboration are key in handling difficult situations with others. I ensure to listen actively, understand the other person's perspective, and communicate respectfully and professionally. I am also open to constructive feedback and willing to work towards a mutual solution.
• 24. What motivates you to work in a fast-paced and demanding environment like a pharmacy?
  I thrive in fast-paced and challenging environments as I am highly organized and enjoy the sense of accomplishment that comes with completing tasks efficiently and accurately. I am also motivated by the opportunity to help others and make a positive impact on their lives through medication and healthcare services.
• 25. How do you handle your workload during busy times in the pharmacy?
  To handle my workload during busy times, I prioritize tasks and focus on completing them with accuracy and efficiency. I am also comfortable asking for assistance from my team if needed and communicate any potential delays or issues. I understand the importance of maintaining a sense of urgency and attention to detail in a busy pharmacy setting.