Top 20 Interview Questions & Answers for Kennel Assistant Roles – 2025

Preparing for a kennel assistant job interview? This guide provides a list of essential questions and answers that will help you showcase your knowledge, skills, and experience working with animals. Whether you’re applying for a role at a pet boarding facility, animal shelter, or veterinary clinic, these questions cover all key areas of the job.

General Questions

• 1. What motivated you to apply for a kennel assistant position?
  As an animal lover and someone who enjoys working in a fast-paced environment, I am excited about the opportunity to combine my passion with my skills by working as a kennel assistant.
• 2. What qualities do you possess that make you a good fit for this role?
  I have a compassionate and patient nature, excellent communication and organization skills, and a strong work ethic. I am also physically fit and able to handle the demands of the job.
• 3. How do you handle difficult or aggressive animals?
  I remain calm and use positive reinforcement techniques to gain their trust. I also follow proper safety protocols and always prioritize the well-being of both the animals and myself.
• 4. Can you give an example of a time when you had to multitask and prioritize tasks efficiently?
  At my previous job as a kennel assistant, I was responsible for caring for a large number of animals with different needs while also assisting with administrative tasks. I prioritized tasks by creating a schedule, delegating tasks when possible, and focusing on one task at a time to ensure efficient and high-quality care for the animals.
• 5. How do you handle conflicts or misunderstandings with coworkers or superiors?
  I believe open and honest communication is key in resolving conflicts. I am always willing to listen, understand different perspectives, and find a solution together.

Experience with Animals

• 6. Do you have experience working with a variety of animals?
  Yes, I have experience working with dogs, cats, small mammals, and birds through volunteer work at an animal shelter and pet sitting for friends and family.
• 7. What do you consider to be the most important aspect of animal care?
  In my opinion, the most important aspect of animal care is providing for their basic needs, such as food, water, and exercise, while also ensuring a safe, clean, and comfortable environment for them to thrive in.
• 8. How do you handle an animal that is showing signs of illness or injury?
  I follow proper protocols, such as alerting my supervisor and seeking veterinary care if necessary. I am also trained in first aid for animals and can provide basic care, such as administering medication or cleaning wounds.
• 9. How do you balance giving animals affection and maintaining proper boundaries?
  I understand the importance of setting boundaries with animals to maintain their training and safety. However, I also believe in showing them love and affection when appropriate, as it can create a positive and trusting relationship between the animal and myself.
• 10. Can you give an example of a time when you went above and beyond for an animal in your care?
  At my previous job, an older dog with special medical needs was brought in for boarding. I noticed that she was struggling with anxiety and discomfort, so I made sure to give her extra attention and care to help her feel more at ease during her stay.

Problem-Solving & Decision-Making

• 11. How do you handle an emergency situation, such as an animal escaping or a fight between animals?
  In the event of an emergency, I remain calm and follow proper protocols, such as securing the area and notifying my supervisor. I also have experience handling these types of situations and can think quickly to determine the best course of action.
• 12. What do you do if an animal is not responding to training or commands?
  I assess the situation to determine if there may be an underlying issue, such as fear or discomfort, and adjust my approach accordingly. I also remain patient and persistent, using positive reinforcement techniques to encourage the animal to respond and rewarding them when they do.
• 13. How do you handle a situation where an owner is upset or dissatisfied with the care their pet received?
  I listen attentively to their concerns and empathize with their feelings. I then try to find a solution that addresses their concerns and ensures the well-being of the animal.
• 14. Can you give an example of a time when you had to make a difficult decision in a time-sensitive situation?
  At my previous job, an animal came in with severe injuries and needed immediate veterinary care. I had to quickly assess the situation and make the decision to transport the animal to the nearest emergency clinic, which ultimately saved their life.
• 15. How do you handle a situation where an animal is showing signs of aggression towards another animal or human?
  I remove myself and others from the situation to ensure everyone's safety. I also communicate calmly with the animal and try to redirect their attention or use proper safety protocols, such as using a barrier or leash.

Company Values & Culture Fit

• 16. Why do you think it's important to follow company policies and procedures?
  I believe that following company policies and procedures not only ensures the safety and well-being of the animals, but also maintains a professional and consistent level of care for all clients and their pets.
• 17. How do you contribute to creating a positive and welcoming environment for clients and employees?
  I have a friendly and welcoming demeanor, and I am always willing to lend a helping hand and communicate openly with others. I also make an effort to know and remember the preferences of both clients and coworkers.
• 18. What value do you think teamwork brings to a work environment?
  Teamwork allows for different perspectives and skill sets to come together to achieve common goals and provide the best possible care for the animals. It also promotes mutual support and respect among team members.
• 19. Can you give an example of a time when you had to adapt to changes in your job duties or company policies?
  At my previous job, our facility underwent a renovation, which required us to adapt our daily routines and procedures. I took the initiative to familiarize myself and my coworkers with the new policies and procedures, which resulted in a smooth transition for both the animals and clients.
• 20. Why do you think it's important to stay updated with industry practices and new developments in animal care?
  Staying updated with industry practices and developments not only ensures the best possible care for the animals, but also helps to improve my skills and knowledge in this field. It also reflects my dedication and commitment to my job.