Top 20 Interview Questions & Answers for Kennel Worker Roles – 2025

As a kennel worker, you will be responsible for caring for and managing the needs of animals in a kennel environment. To help you prepare for your interview, we have compiled a list of 20 up-to-date questions and answers that will assess your experience, decision-making skills, technical knowledge, and cultural fit with the company. These questions cover all key areas of the job and will help you showcase your abilities as a kennel worker.

General Questions

• 1. Tell us about your background and experience working with animals.
  A: I have always had a love for animals and grew up with various pets. I have also volunteered with local animal shelters and completed a pet grooming course. Additionally, I have worked as a kennel worker for the past 2 years, where I have gained hands-on experience in caring for and managing the needs of animals.
• 2. Can you describe your understanding of the responsibilities of a kennel worker?
  A: A kennel worker is responsible for providing daily care and attention to animals in a kennel environment. This includes feeding, bathing, grooming, exercising, and monitoring the well-being of the animals.
• 3. How would you handle a difficult or aggressive animal?
  A: I would remain calm and try to assess the situation to understand the root cause of the animal's behavior. I would take necessary precautions, such as using protective gear, and use positive reinforcement techniques to calm the animal down. If needed, I would consult with a veterinarian for additional guidance.
• 4. How do you maintain the cleanliness and hygiene of a kennel?
  A: It is essential to regularly clean and disinfect all areas of the kennel to ensure the health and safety of the animals. This includes daily cleaning of cages, floors, and other surfaces, proper disposal of waste, and following recommended protocols for disinfection.
• 5. How do you handle the emotional aspect of working with animals, such as dealing with sick or injured animals?
  A: It can be tough to see animals in pain or distress, but as a kennel worker, it is important to stay composed and provide the necessary care for the animal. I would also seek support from my colleagues and take regular breaks to avoid burnout.

Behavioral Questions

• 6. Tell us about a time when you had to handle a difficult customer or situation.
  A: In my previous job as a kennel worker, a customer was unhappy with the grooming results of their pet and was becoming aggressive. I remained calm and listened to their concerns. I offered to redo the grooming for free and explained the steps I would take to ensure their satisfaction.
• 7. How do you prioritize tasks when caring for multiple animals?
  A: When caring for multiple animals, I prioritized by assessing their individual needs and urgency. Animals needing medical attention or those with special needs were given priority while ensuring all animals received proper care throughout the day.
• 8. Tell us about a time when you had to make a difficult decision while caring for an animal.
  A: In my previous job, a dog in our care suddenly showed signs of illness and needed immediate medical attention. I quickly alerted my supervisor and took the dog to a nearby veterinarian. The dog's condition was critical, and the veterinarian recommended euthanasia. I had to make the difficult decision to put the dog to sleep, with my supervisor's guidance, to prevent further suffering.
• 9. How do you handle stressful situations, such as when an animal is in a life-threatening condition?
  A: In such situations, I remain focused and follow established protocols to provide the necessary care and attention to the animal. I also seek support from my colleagues and remain calm to provide a calming atmosphere for the animal.

Technical Skills & Experience

• 10. How familiar are you with different breeds of dogs and their specific care needs?
  A: I have extensive knowledge and experience working with various dog breeds and their specific care needs. I also regularly research and keep updated on any new developments in the field.
• 11. Can you give an example of a time when you had to administer medication to an animal?
  A: In my previous job, I had to administer oral medication to a sick dog. I followed the veterinarian's instructions and monitored the dog for any adverse reactions.
• 12. How do you handle minor injuries or health concerns in animals?
  A: I first assess the situation and utilize my knowledge and skills to provide immediate care. If the injury or concern is beyond my scope, I consult with a veterinarian.
• 13. How familiar are you with animal body language and behavior and how do you use that knowledge in your work?
  A: I have taken courses on animal behavior and body language and have gained practical experience in my previous role. Understanding an animal's behavior helps me identify their needs, respond appropriately to their cues, and handle them safely and effectively.

Situational Questions

• 14. How would you handle a situation where an animal escapes from its cage?
  A: I would first secure the area and inform my supervisor. Then, I would use my knowledge of animal behavior to coax the animal back into its cage safely.
• 15. What would you do if an animal in your care shows signs of aggression towards another animal or a person?
  A: I would prioritize the safety of all animals and people involved and take necessary precautions, such as using a barrier or calling for assistance. I would then assess the situation to understand the cause of the aggression and take appropriate action, such as separating the animals or providing training to the aggressive animal.
• 16. How would you handle a situation where a customer expresses dissatisfaction with their pet's care?
  A: I would actively listen to the customer's concerns and address them professionally and empathetically. If necessary, I would involve my supervisor to find a suitable resolution and prevent similar situations in the future.

Cultural Fit Questions

• 17. Why do you want to work for our company in particular?
  A: I have researched your company and am impressed by your values and the positive reviews from customers. I am excited about the opportunity to contribute my skills and experience to your team.
• 18. How do you handle disagreements or conflicts with coworkers?
  A: I believe open and respectful communication is essential in resolving conflicts. I listen to others' perspectives and try to find a mutually agreeable solution. If necessary, I involve a mediator or my supervisor to find a resolution.
• 19. What motivates you to do your best as a kennel worker?
  A: I am passionate about working with animals and am dedicated to providing them with the best care possible. The satisfaction of seeing a happy and healthy animal motivates me every day.

Conclusion

• 20. Why do you think you are the best fit for this kennel worker role?
  A: As a dedicated and passionate animal lover with relevant experience and skills, I am confident that I can excel in this role and make positive contributions to your company. I am also a quick learner and am committed to continuously improving my skills to provide the best care for animals in my care.