Top 20 Interview Questions & Answers for Nursing Attendant Roles – 2021

Preparing for a nursing attendant job interview? Here are 20 essential questions and answers that will help you showcase your skills, experience, and passion for patient care. Whether you’re applying for a role at a hospital, nursing home, or home care agency, these questions cover all key areas of the job.

General Questions

• 1. Tell us about your experience as a nursing attendant.
  As a nursing attendant, I have worked in a variety of settings including hospitals, nursing homes, and home care agencies. I have experience caring for patients of all ages and backgrounds, and my duties have included assisting with activities of daily living, taking vital signs, and observing and reporting changes in patient behavior or condition.
• 2. Why did you choose to become a nursing attendant?
  I have always been passionate about helping others, and I find great fulfillment in caring for those who are unable to care for themselves. I believe that being a nursing attendant allows me to make a positive impact on the lives of others.
• 3. In your opinion, what are the most important qualities for a nursing attendant to possess?
  Some of the most important qualities for a nursing attendant include patience, empathy, attention to detail, and strong communication skills. These skills are essential for providing high-quality, compassionate care to patients and building trusting relationships with them.
• 4. How do you handle difficult or challenging patients?
  In my experience, the best way to handle difficult or challenging patients is to remain calm, patient, and understanding. I try to put myself in their shoes and understand where they may be coming from. I also communicate with them in a calm and respectful manner and try to find ways to deescalate the situation.
• 5. How do you prioritize your tasks when caring for multiple patients?
  When caring for multiple patients, I prioritize my tasks based on their urgency and the specific needs of each patient. I also make sure to communicate with my colleagues and ask for help when needed to ensure all patients receive the care they need.

Technical Skills & Experience

• 6. How do you ensure patient safety when transferring them from their bed to a wheelchair?
  To ensure patient safety when transferring them from their bed to a wheelchair, I make sure to use proper transfer techniques, assess the patient's strength and mobility, and keep them well supported throughout the transfer. I also communicate with the patient to make them feel comfortable and address any concerns they may have.
• 7. What is your experience with taking vital signs?
  I have experience taking vital signs such as temperature, blood pressure, pulse, and respiration rate. I am familiar with the use of manual and electronic devices and always ensure proper positioning and technique to obtain accurate readings.
• 8. How do you handle administering medication to patients?
  Administering medication requires careful attention to detail and adherence to protocols. I make sure to verify the correct medication and dosage, check for any allergies or contraindications, and document the administration properly. I also communicate with the patient to ensure they understand what medication they are receiving and why.
• 9. Can you describe your experience with maintaining patient records?
  I have experience maintaining patient records, including recording vital signs, patient care tasks performed, and any changes in patient condition. I am also familiar with using electronic health record systems and adhering to HIPAA regulations for patient privacy.
• 10. How do you handle emergency situations in a calm and efficient manner?
  In emergency situations, it is important to remain calm and follow necessary protocols. I have experience in emergency response procedures and am trained in CPR and First Aid. I also stay updated on emergency protocols and regularly participate in drills to ensure my readiness to handle any situation.

Behavioral Questions

• 11. Can you give an example of a time when you had to handle a difficult or complicated patient care situation?
  In my previous role, I had a patient who was resistant to receiving care and would often become physically aggressive. I developed a plan with the patient's care team to establish a trusting relationship and used de-escalation techniques to successfully provide care and build a positive relationship with the patient.
• 12. How do you handle conflicts with colleagues or families of patients?
  In my experience, open and honest communication is key when handling conflicts with colleagues or families of patients. I approach these situations with empathy and a willingness to listen and find a solution that works for everyone involved.
• 13. How do you adapt to changes in the workplace or patient care plans?
  Working in healthcare, change is inevitable. I am a flexible and adaptable individual who is able to adjust to any changes in the workplace or patient care plans. I am also able to think critically and work collaboratively with my team to find the best course of action.
• 14. How do you prioritize your own self-care while caring for others?
  Caring for others can be physically and emotionally demanding, so it is important to prioritize self-care. I make sure to take breaks when needed, participate in stress-reducing activities outside of work, and communicate with my colleagues when I feel overwhelmed.
• 15. Can you give an example of a time when you had to advocate for a patient's needs?
  In my previous role, I had a patient with a history of chronic pain who was not receiving proper pain management. I advocated for the patient's needs by communicating with the provider and presenting evidence-based recommendations for a new pain management plan. As a result, the patient's pain was better controlled and they reported an improved quality of life.

Situational Questions

• 16. How would you handle a situation where a patient falls and injures themselves?
  In this situation, my first priority would be to assess the patient's injuries and provide any necessary first aid. I would then follow protocol for reporting the fall and informing the patient's care team. I would also make sure to provide support and comfort to the patient.
• 17. What would you do if a patient refuses to take their prescribed medication?
  If a patient refuses to take their prescribed medication, I would first try to understand the reason for their refusal. I would then communicate with the patient and their provider to address any concerns and find a solution. If necessary, I would involve a pharmacist or social worker to help the patient understand the importance of their medication.
• 18. How would you handle a situation where a family member disagrees with the patient's care plan?
  In this situation, I would first listen to the concerns of the family member and try to understand their perspective. I would then communicate with the patient's care team to address these concerns and involve the family member in discussions about the care plan. I would also provide education and resources to help the family member understand the plan and why it is necessary.
• 19. What would you do if a patient complains about the quality of care they are receiving?
  If a patient complains about the quality of care they are receiving, I would first listen to their concerns and apologize for any negative experiences. I would then communicate with the patient's care team and address any issues that may have contributed to the patient's dissatisfaction. I would also work with the patient and their family to find solutions and make any necessary improvements to ensure high-quality care.
• 20. How would you handle a situation where you observed a colleague providing subpar care to a patient?
  If I observed a colleague providing subpar care to a patient, I would first address the situation with the colleague directly and remind them of the expected standards of care. If necessary, I would bring it to the attention of the appropriate manager or supervisor. My top priority would always be the well-being and safety of the patient.