Top 20 Interview Questions & Answers for Peer Support Specialist Roles – 2025

Are you preparing for an interview for a peer support specialist position? This guide provides a list of 20 up-to-date questions and simple answers to help you showcase your knowledge, experience, and ability to provide support and assistance to individuals with mental health challenges. These questions cover all key areas of the job and will help you demonstrate your professionalism and effectiveness as a peer support specialist.

General Questions

• 1. Why did you choose to become a peer support specialist?
  I have a passion for helping others and have personal experience with mental health challenges. I want to use my experiences to support and empower others on their journey to recovery.
• 2. What motivates you to work in the mental health field?
  I am passionate about reducing the stigma around mental health and promoting wellness and recovery. I believe that every individual deserves support and understanding in their mental health journey.
• 3. How do you handle difficult or challenging situations with clients?
  I stay calm and approach the situation with empathy and understanding. I make sure to actively listen and validate their feelings, and work together to find solutions that work best for them.
• 4. How do you handle confidentiality in your work?
  Confidentiality is crucial in the mental health field, and I take it very seriously. I always follow the organization's policies and procedures, and I make sure to discuss boundaries and limitations with clients before embarking on the peer support relationship.
• 5. How do you handle boundaries in your work as a peer support specialist?
  I believe that boundaries are essential for maintaining a healthy and effective peer support relationship. I make sure to communicate my boundaries clearly and listen to the boundaries of my client. I also consult with a supervisor if any boundaries are crossed or breached.

Behavioral Questions

• 6. Can you tell me about a time when you used your personal lived experience to support a client?
  In my previous role as a peer support specialist, I had a client who was struggling to cope with their diagnosis. I shared my own journey with them and offered them hope, support, and resources to help them on their journey. With my support, they were able to find a sense of hope and empowerment in their recovery.
• 7. How do you handle building rapport and trust with clients?
  Building rapport and trust is crucial as a peer support specialist. I start by actively listening and getting to know the client's strengths, needs, and goals. I also respect their individuality and decision-making process and offer support and encouragement in their choices.
• 8. Can you describe a time when you had to advocate for a client's needs?
  In one instance, a client was struggling with transportation to their appointments. I worked with the client to identify alternative transportation options and reached out to community resources to secure free bus passes for them. I also communicated their needs to their treatment team and worked together to find a solution that met the client's needs.
• 9. How do you ensure cultural competency in your work as a peer support specialist?
  I understand the importance of cultural competence in the mental health field. I make sure to educate myself on different cultures, beliefs, and values, and I actively cooperate with clients to understand their cultural backgrounds and how it may impact their recovery journey. I also seek ongoing education and training on cultural competency to ensure I am providing the best care possible.
• 10. How do you handle self-care to prevent burnout in your work?
  Self-care is crucial in the mental health field, and I make sure to prioritize it to prevent burnout. I have a support system and engage in activities that bring me joy and relaxation. I also have regular check-ins with myself and my supervisor to ensure I am managing my workload and boundaries effectively.

Situational Questions

• 11. How would you handle a client who is hesitant to try any coping techniques or resources?
  I would start by acknowledging their hesitation and exploring their concerns or reservations. I would then offer to try different techniques or resources together and provide reassurance and support throughout the process. I would also offer alternative options or work with them to find coping strategies that align with their needs and preferences.
• 12. What would you do if a client expresses suicidal thoughts?
  If a client expresses suicidal thoughts, I would take it seriously and ask them if they have a safety plan in place. If not, I would work with them to create one and provide them with resources and crisis lines for support. I would also discuss the situation with my supervisor and ensure proper follow-up and support for the client.
• 13. How would you handle a client who is experiencing a relapse?
  I would start by validating their feelings and exploring what led to the relapse. I would then work with them to identify their triggers and coping strategies that have worked for them in the past. I would also encourage them to reach out for additional support and provide them with resources to support their recovery.
• 14. How would you address conflicts or disagreements with a coworker or team member?
  I believe clear and open communication is key in addressing conflicts in the workplace. I would approach the individual and discuss my concerns in a respectful and collaborative manner. I would also seek to find a solution that benefits both parties and maintain professionalism and teamwork in the process.
• 15. How would you handle a client who is showing symptoms of a disorder that you may not have experience with?
  In this situation, I would consult with my supervisor and fellow team members for guidance and support. I would also do my own research and attend training workshops to educate myself and provide the best support for the client. I would also seek supervision and support from a more experienced peer support specialist to ensure proper care for the client.

Technical Questions

• 16. What is your experience with different types of mental health diagnoses?
  I have experience working with a wide range of mental health diagnoses, including anxiety, depression, bipolar disorder, schizophrenia, and personality disorders. I also have experience working with co-occurring disorders, such as substance abuse.
• 17. Can you describe your experience with evidence-based practices and interventions?
  In my previous role, I received training in several evidence-based practices, such as Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), and Trauma-Focused CBT. I have also implemented these practices in my work with clients and have seen positive outcomes.
• 18. How do you document and track client progress and treatment goals?
  I prioritize documentation and tracking client progress and treatment goals to ensure effective and individualized care. I use electronic health records (EHR) to document sessions, treatment plans, and progress notes. I also regularly review and update treatment goals with the client to ensure they are on track with their recovery.
• 19. What is your experience with crisis intervention and de-escalation techniques?
  I have received training in crisis intervention and de-escalation techniques and have utilized them in my work with clients. I understand the importance of remaining calm, validating feelings, and providing support during a crisis. I also have a solid understanding of mental health crises and the appropriate steps to take in these situations.
• 20. How do you stay updated on industry trends and best practices?
  I understand the importance of ongoing education and staying updated on industry trends and best practices. I attend conferences, workshops, and training sessions related to mental health and peer support. I also stay updated on research and advancements in the mental health field through reputable sources, such as professional organizations and publications.