Top 20 Interview Questions & Answers for Survey Interviewer – 2025

Are you applying for a position as a survey interviewer? Make sure you know what to expect in your interview by reviewing these top 20 questions and answers. This list covers a range of question types that will assess your communication skills, past experiences, decision-making abilities, and cultural fit for the role.

Behavioral Questions

• 1. Tell me about a time when you had to persuade someone to participate in a survey.
  Answer: In my last position, I needed to survey a specific demographic, but they were hesitant to participate. I recognized that they were concerned about their time and privacy, so I explained the purpose of the survey and assured them that their responses would be confidential. By addressing their concerns, I was able to gain their trust and successfully collect the necessary data.
• 2. Give an example of a time when you had to handle a difficult survey respondent.
  Answer: During a survey, I encountered a respondent who was frustrated and uncooperative. I remained calm and empathetic, acknowledging their frustration and reassuring them that their feedback is valuable. I then asked open-ended questions to ease the conversation and eventually obtained the necessary responses without escalating the situation.

Situational Questions

• 3. How would you handle a situation where a respondent refuses to answer a question?
  Answer: I would politely explain the importance of each question and how their responses will contribute to the overall data collection. If they still refuse, I would move on to the next question and address the skipped question at the end of the survey, giving them the opportunity to respond again.
• 4. What would you do if you suspect a respondent is giving dishonest responses?
  Answer: I would first try to understand the reason for their dishonesty by asking clarifying questions. If it is due to sensitivity or embarrassment, I would assure them of confidentiality and explain the importance of accurate data for the survey's purpose. If I still believe the responses are dishonest, I would document it and inform my supervisor for further action.

Technical Questions

• 5. What methods do you use to ensure data accuracy during a survey?
  Answer: I frequently check the survey responses for consistency and logic and always double-check the respondent's age and gender for accuracy. I also clarify any unclear responses and make necessary edits before submitting the data.
• 6. How do you handle technical difficulties while conducting an online survey?
  Answer: I troubleshoot the issue by checking the internet connection, refreshing the page, or using an alternate device. If the issue persists, I pause the survey and contact my supervisor for further instructions.

Cultural Fit Questions

• 7. What motivated you to pursue a career as a survey interviewer?
  Answer: I have always been passionate about understanding people's opinions and behaviors, which led me to develop my communication skills and become an effective survey interviewer. I am also driven by the impact of my work, knowing that the data collected will contribute to important research and decision-making.
• 8. How do you handle cultural differences while conducting surveys?
  Answer: I am respectful and non-judgmental towards different cultures and tailor my approach accordingly. I always make an effort to understand and accommodate any cultural considerations that may affect the survey responses, ensuring the data is accurate and representative.

Additional Questions

• 9. What are your strengths as a survey interviewer?
  Answer: I have excellent communication and active listening skills, which allow me to build rapport with respondents and obtain truthful responses. I am also highly organized and detail-oriented, ensuring accurate data collection and efficient time management.
• 10. Can you give an example of a survey project you have led?
  Answer: In my previous role, I was responsible for conducting a satisfaction survey for a large company. I managed the survey design, data collection, and analysis, and presented the results to the stakeholders. The survey received a high response rate and provided valuable insights for the company's improvement efforts.
• 11. How do you handle a situation where a respondent does not speak English?
  Answer: I would first try to find a translator or someone who can communicate with the respondent. If that is not possible, I would use non-verbal communication and simple language to explain the survey and obtain the necessary responses.
• 12. How do you stay updated on the latest survey practices and techniques?
  Answer: I am always eager to learn and improve my skills, so I frequently attend workshops, webinars, and conferences related to survey research. I also read industry publications and stay connected with peers in the field to exchange knowledge and share best practices.
• 13. How do you handle conflicting instructions from multiple supervisors?
  Answer: I would clarify the instructions with each supervisor to understand their expectations and priorities. Then, I would communicate the situation to all supervisors and negotiate a solution that meets everyone's needs.
• 14. What do you consider the most challenging aspect of being a survey interviewer?
  Answer: The most challenging aspect is dealing with difficult respondents who may be uncooperative, untruthful, or emotionally distressed. However, I have found that with patience, empathy, and effective communication, these challenges can be overcome.
• 15. How do you maintain confidentiality while collecting survey data?
  Answer: I am aware of and follow all confidentiality and data protection protocols, including keeping all respondent information and responses secure and only sharing the data with authorized individuals for research purposes.
• 16. How do you handle a large volume of surveys to be completed in a short timeframe?
  Answer: I make a schedule and prioritize the surveys according to their due dates and importance. I also use efficient data collection methods, such as online surveys, and delegate some surveys to other team members if needed.
• 17. What is your experience with using survey software?
  Answer: I am familiar with various survey software, including SurveyMonkey, Qualtrics, and Google Forms. I can efficiently use these tools to design surveys, collect and analyze data, and create visualizations and reports.
• 18. What measures do you take to ensure the safety of respondents' data?
  Answer: I make sure to only collect necessary data and to store it securely in compliance with data protection laws. I also avoid sharing or accessing personal information unless authorized and ensure proper disposal of physical survey materials.
• 19. How do you handle respondent bias in survey responses?
  Answer: I am aware of common biases, such as social desirability bias, and use various strategies to mitigate their impact, such as using anonymous surveys, randomizing question order, and asking questions in different formats.
• 20. How do you handle survey respondent complaints?
  Answer: I listen to their complaints actively and empathetically and address their issues promptly. If I am unable to resolve the complaint, I inform my supervisor, who will take further action to ensure the respondent's satisfaction.