Top 20 Interview Questions & Answers for Unarmed Security Guard Roles – 2025

Preparing for an unarmed security guard job interview? This guide provides a list of essential questions and answers that will help you showcase your knowledge, experience, and skills in maintaining security and safety. Whether you're applying for a role in a residential building, office, or event venue, these questions cover all key areas of the job.

General Questions

• 1. What motivated you to become an unarmed security guard?

  I have always been interested in law enforcement and protecting people. Becoming an unarmed security guard seemed like the perfect way to use my skills and knowledge to keep others safe.

• 2. What do you think are the most important qualities for an unarmed security guard to have?

  I believe that communication, observation, and problem-solving skills are crucial for an unarmed security guard. Being able to remain calm under pressure and handle difficult situations is also important.

• 3. How do you handle challenging or confrontational situations?

  In challenging or confrontational situations, I remain calm and use effective communication techniques to de-escalate the situation. If necessary, I will call for backup or involve the appropriate authorities.

• 4. How do you prioritize tasks and responsibilities as an unarmed security guard?

  I prioritize tasks and responsibilities based on their level of urgency and potential threat to safety. For example, responding to an emergency or disturbance would take precedence over routine patrols.

• 5. How would you handle a situation where you witness someone breaking the rules or causing harm to others?

  If I witnessed someone breaking the rules or causing harm to others, I would intervene and attempt to stop the behavior. Then, I would report the incident to my supervisor and follow any procedures outlined by the company.

Behavioral Questions

• 6. Can you tell us about a time when you had to use your observation skills to identify a potential security threat?

  During a routine patrol, I noticed a suspicious individual trying to enter a restricted area. I immediately approached the individual and asked for identification. It turned out that the person had a history of causing disturbances in similar locations, and I was able to prevent any potential harm to the property.

• 7. Have you ever had to handle a difficult or uncooperative individual as an unarmed security guard? How did you handle it?

  Yes, I once encountered a person who refused to follow the facility's rules and became aggressive towards me. I remained calm, used active listening and appropriate body language to try and diffuse the situation. When that didn't work, I called for backup and let the authorities handle the individual.

• 8. Can you describe a time when you had to handle a crisis or emergency situation while on duty?

  During an event, a patron began experiencing a medical emergency. I quickly assessed the situation, called for medical assistance, and provided first aid until help arrived. I also made sure to keep the surrounding area clear and calm to prevent any further disruption.

• 9. Tell us about a time when you had to work as part of a team to effectively resolve a security issue.

  I once responded to a disturbance call with my team. We used effective communication and teamwork to diffuse the situation and separate the involved parties. By working together, we were able to avoid a potentially dangerous confrontation.

• 10. Have you ever encountered a situation where you had to make a difficult decision while on duty? How did you handle it?

  During a shift, I noticed that an entrance door was malfunctioning and could not be properly secured. I had to make the decision to either leave the post to get tools to fix it or call for backup and monitor the door until someone else arrived. I chose to call for backup and report the issue, as it was the safest and most responsible option.

Situational Questions

• 11. How would you handle a situation where you notice a colleague engaging in misconduct or breaking company policies?

  I would first approach my colleague and talk to them about their behavior. If that didn't result in a resolution, I would report the issue to my supervisor and follow any protocols set by the company.

• 12. What steps would you take if you noticed a potential security threat during a routine patrol?

  If I noticed a potential security threat during a routine patrol, I would immediately assess the situation and try to determine the nature and severity of the threat. Then, I would call for backup, inform my supervisor, and possibly involve the authorities if necessary.

• 13. How would you handle a situation where you receive conflicting instructions from a supervisor and a client?

  If I received conflicting instructions from a supervisor and a client, I would first try to clarify the situation and understand the reasoning behind the instructions. If needed, I would escalate the issue to a higher authority within the company to reach a resolution.

• 14. How would you respond to a situation where an individual is causing a disturbance but refuses to leave the property?

  I would first try to handle the situation through effective communication and de-escalation techniques. If that does not work, I would inform the individual that they are trespassing and may face legal consequences. If they still refuse to leave, I would call for backup or involve the authorities.

• 15. How would you handle a situation where you notice a fire or other emergency in the facility?

  In the event of a fire or other emergency, I would immediately sound the alarm and follow established evacuation procedures. If needed, I would assist others in evacuating and calling for emergency services.

Technical Questions

• 16. What knowledge do you have about surveillance equipment and systems?

  I am familiar with various types of surveillance equipment, such as CCTV cameras, access control systems, and motion sensors. I also have experience using these systems for monitoring and investigating security incidents.

• 17. Do you have experience with patrolling and securing large areas? How did you handle it?

  Yes, I have experience patrolling and securing large areas such as large event venues and residential complexes. To handle it effectively, I divide the area into smaller zones and create a patrol schedule to ensure all areas are covered. I also use communication devices to stay in touch with other security guards and respond quickly to any incidents.

• 18. How would you handle a potential threat to a property's physical security, such as a broken lock or door?

  I would immediately report the issue to my supervisor and secure the area to prevent further access. If necessary, I would use my training and knowledge to make temporary repairs until the issue can be fixed permanently.

• 19. Can you explain your knowledge and experience with emergency protocols and procedures?

  I have undergone training in emergency protocols and procedures, such as fire safety, first aid, and evacuation protocols. I also have experience implementing these procedures in real-life situations and training others in these protocols.

• 20. What measures would you take to ensure the safety and security of individuals during an event or gathering?

  To ensure the safety and security of individuals during an event or gathering, I would start by conducting a thorough risk assessment and implementing appropriate security measures based on the size, location, and type of event. I would also monitor the crowd for signs of potential threats and handle any suspicious individuals or situations as they arise.