JAMES's Resume

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TECHNICAL WRITER

Professional Details

  • Name JAMES CHRIS

  • Age33 years

Hobbies
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Summary

Over five years of technical writing experience using single source concepts and topic-based authoring. Complete full cycle content development projects from information gathering to user-centered online help and training modules. Strong record of content reuse strategy development. Highly skilled in HTML, CSS and JavaScript for web content.

My Skills Set
MS Office (Advanced)Agile (Intermediate)WordPress (Intermediate)CMS (Intermediate)Documentation (Expert)Adobe FlameMaker (Beginner)HTML (Intermediate)CSS (Advanced)
Work Experience
Apr 2016 - Feb 2018
Microsoft Corporation

Technical Writer

WA

  • Documentation included writing Standard Operating Procedures,
  • Help Manuals and Release Notes, Software Configurations, Upgrades from Current Business Process (Current State) and Proposed Business Process (Future State). Key documents produced covered:
  • Assisted with a 'Responsive' SEO compliant reusable WordPress Theme including design and development, provided technical skills with various software, media and coding platforms.
  • Assisted with various website redesign efforts.
  • Found and executed on hidden keyword opportunities that maximized relevance, location and results

Jan 2014 - Mar 2016
Computer Associate (CA)

Technical Writer

WA

  • Assisted with Project Manager to develop a complete Microsoft Project plan. Developed seven different Microsoft Project plans to cover the complete scope of the implementation and deployment.
  • Wrote and followed-through meeting minutes and action items for internal staff and of Joint Application Development (JAD) meetings with Bureau of the Fiscal Services.

Feb 2013 - Dec 2013
JP Morgan Chase

Technical Writer

WA

  • Created and modified Online learning content using tools such as uPerform, Captivate and other components of the Adobe Creative Suite.
  • Providing Instructor-Led and Face-to-Face instruction of various enterprise platforms.
  • Reference Manual: Authored and published internal, external User and Administrator's Reference Guides. Documented functional specifications and wrote Software Release Notes.

Education
Feb 2013 - Dec 2013
Bachelor of Arts
8.0 CGPA

Fort Lewis College

CO